Other Norton Products

[JImS]

Why is it that when I recovery the backup of my old hard drive (Windows 7) to a new drive of the same make, model and size when I boot to the new drive I get a boot menu with 2 entries.

1) Windows 7 Professional (Recovered)  - choosing this option does not work.

2) Windows Vista/Windows Server 2008/Windows 7  - choosing this option loads Windows 7.

Easy BCD shows no drive entry for the first option in the boot menu. It does show C:\ for the second entry which is why I can at least boot to Windows.

Question: What is it that I'm doing wrong to cause the boot menu to be displayed with 2 entries (This is not a Dual Boot system). My restore proceedure is as follows:

1) Boot from the SRD and initialized the drive.

2) Restore the System Reserved partition (Options; Active, Restore drive signature, Restore MBR)

3) Restore the Windows 7 partition  (Options; None)

4) Restore the Data partition. (Options; None)

5) Remove the SRD and reboot.

[DStain]

JlmS,

You are doing nothing wrong, that is normal for Ghost 15 and is an issue that hopefully will be dealt with for the next release of Ghost.

Deric

[DaveH]

Never once has that ever happened to me when restoring an image.

I have had it happen to me a few times doing a "copy drive" with multiple partitions but never restoring images.

I think it's a little bug that just effects some systems.

But you can remove the extra entry in the contol panel \ startup and recovery

Or since you have easybcd, remove the extra entry and rename the new one.

Dave

[redk9258]

If you want the true BCD that was backed up when the Recovery Point was made, wait until the restore is complete. Then, instead of rebooting into Windows, Use Recovery Point Browser (Recover my files) on the SRD to restore the hidden BOOT folder, It is either in the root of the SRP or C drive. Just restore the whole thing and let it overwrite theone that Ghost butchered up.

Kind of a funky workaround, but it works.

[JImS]

Thanks for all the replies, sorry I didn't respond sooner but all the email notifications were send to my spam folder so I was not aware until now.

Not only does it botch the BCD store but once you boot Windows also creates entries in the registry to the effect that you are running 2008 server and once that happens some bootable CD utilities barf.

When I get the change I'll try coping the boot folder.

Thanks again

Jim

[andreash_utah]

Download a trial version of Symantec System Recovery and use the Symantec Recovery Disk to restore the image you created with Ghost 15. This was a known issue that will be resolved in the next release of Ghost. The recovery disk will not time-out after 60 days.

https://www4.symantec.com/Vrt/offer?a_id=93357

[redk9258]

I see SSR 2011 Desktop is now on SP2. Ghost hasn't been updated for over 2 years! Where's the love for Ghost? There have been many posts needing help with the same errors that seem to have been fixed in SSR 2011. I guess this is why many people give up on Ghost and find another product.

[andreash_utah]

Agreed. I'm working with product management on this very issue and am the biggest advocate for a new release (next to this forums' gurus). However, if the latest and greatest backup solution is a requirement  with Windows 8, SSR desktop is likely what Ghost will be turning into. We can direct folks in that direction when that time comes.

[DaveH]

The problem in the development cycle is that BESR and now SSR all start as a business product and therefore the priorities and all the product testing is focused on it's use in a business enviroment.

Common tasks for a consumer such as "copy drive" and dual boots are overlooked because they are not common or even used at all in a business enviroment.

By the time the Norton side gets the product to release it as Ghost, all the features are already set and it appears to me that it's too late to send it back to the developers for any fixes or changes since the product has already been released on the Symantec side.

Consumers and businesses have different needs for the product and the Norton consumers will always be stuck in the back seat as long as the Symantec side is running the development without the input from the Norton side and the Ghost consumers.

But thats just my observation, being that I am only on the outside looking in.

Dave