05-10-2010 12:22 PM - edited 05-10-2010 12:25 PM
When I use Norton Ghost 15 to perform a drive-based backup of my "media" (E:) drive, I find that the backup is missing all the files from the "Recorded TV" folder, though the folder's subdirectory structure is intact . The missing files include .dvr-ms, .wtv, .mkv, .avi, .ini, .db, and .tmp types.
I am using Ghost 126.96.36.199526 with Windows 7 Ultimate 64-Bit.
Following the suggestion in AllenM's 03-08-2010 posting, I tried using the Ghost Recovery CD to perform the backup and found that a backup performed this way is NOT missing the files noted above.
This problem is eroding my confidence in Ghost's backups. Could there be other files that are missing in backups of my other drives?
Here are the properties of the backup:
Drives and backup destinations:
Any suggestions on what might be causing this problem?
Solved! Go to Solution.
05-10-2010 02:00 PM - edited 05-10-2010 02:09 PM
Open regedit and navigate to these keys..
By any chance are your files or folders listed there?
If so, make a copy of these registry keys in case you need to restore it later and then delete the part that is stopping your files from being backed up.
05-10-2010 02:19 PM
To add to this.. I do not have a tuner card installed. But I do see this key in my registry..
I'll bet you have a similar key that causes your files to be skipped.
05-11-2010 12:06 PM
That did the trick. I deleted the "Media Center Record Path" key (which pointed to E:\Recorded TV) from the registry and now Ghost backs up the files in the "Recorded TV" folder on my E: drive. I'm guessing that Windows Media Center must update this key whenever one changes the folder to which you want recorded shows to be saved. I didn't know that Ghost heeds this key's directions.
05-11-2010 12:51 PM - edited 05-11-2010 12:51 PM
I wonder if that is not included because a recording in process may get corrupted or something. I'd reather have one bad recording instead of losing them all!
05-11-2010 02:50 PM
While searching for a solution to this problem, I stumbled upon a few possible reasons Microsoft might have for not including this folder.
1. the files in the folder are big and would make backups take longer than most customers expect
2. it might be a copyright violation in some countries to make backups of copyrighted shows
05-11-2010 07:46 PM
Great find. Do those registry keys apply to a VSS backup? If you used a backup app that didn't use VSS, would those folders be backed up?
05-11-2010 08:06 PM - edited 05-11-2010 08:07 PM
I thought to look there because in another thread someone was complaining about how when you do a hot backup NAV definitions are excluded and they had to download 60 MB to get up to date. When a cold backup is done, either with Ghost 15 or the old Ghost (2003), the definitions were included in the back up. Also the pagefile.sys and hiberfil.sys are always skipped. I think it's because of those registry keys.
Funny thing though, there is a registry key right below those called "KeysNotToRestore". One key that is not to be restored is "MountedDevices". As you know, if this registry key was not restored, people would not have that problem of not booting from the correct drive when there is more than one drive left connected after a recovery to a different drive. Unless I am not thinking correctly.