Ghost 15 does not see my USB external hard drive

DeanPk · ‎01-30-2011

Ghost 15 does not see my USB external hard drive.

I have tried connecting the same drive firewire and still no good.

Win 7 latest edition.

I have tried some restarts.

The USB drive is easily accessible in My Computer.

I want to copy my internal drive but Ghost does not see my USB hard drive.

I can add this USB drive as a BackUp drive in Ghost 15 but I do not want to do a backup.

dickevans · ‎04-08-2008

DeanPk wrote:
Ghost 15 does not see my USB external hard drive.
I have tried connecting the same drive firewire and still no good.

Win 7 latest edition.

I have tried some restarts.
The USB drive is easily accessible in My Computer.

I want to copy my internal drive but Ghost does not see my USB hard drive.

I can add this USB drive as a BackUp drive in Ghost 15 but I do not want to do a backup.

Hi,

Tell us a bit more about this USB drive - size, USB2.x or 3.x, format, etc. just the basics.

Thanks

Dick
Win7x64 SP1 current NIS V20

DeanPk · ‎01-30-2011

OWC Brand.

500GB 5400rpm

It is a 2.5" drive in a case and has it's own power supply connected.

Hitachi brand drive inside SATA.

Mini USB connection.

I am trying the Delete Mounted Devices Registry entry.

Restarting now.

DeanPk · ‎01-30-2011

Deleting mounted deives entry did not fix it.

DeanPk · ‎01-30-2011

I also tried chanigng the drive letter to K.

Though the comes up as E.

Brian_K · ‎04-19-2009

Dean,

Can you run partinfo.exe from C:\Program Files\Norton Ghost\Utility. Partinfo.txt will be created in the same folder. Please post partinfo.txt as an attachment.

DeanPk · ‎01-30-2011

Text file attached.

Brian_K · ‎04-19-2009

Dean,

You have GPT partitions on the external HD and Ghost doesn't like them (usually). I'd make it a MBR HD. I can't see any advantages in GPT partitions on a 500 GB external HD.

Brian_K · ‎04-19-2009

For many reasons, we don't recommend Ghost Copy Drive to a USB external HD. There's a good chance the copy won't boot owing to geometry issues. In addition, you must not copy to a partition with a drive letter. The copy definitely won't load into Windows due to drive letter issues.