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Visitor
alex840
Posts: 3
Registered: ‎06-06-2008

Ghost 2003.793 cannot select destination partition when restoring partition image

Hello,

 

Been using Ghost for many years without problems but now cannot restore a partition image to C. 

 

My hard drive has 6 partitions (1 primary and 5 logical).  Starting Ghost.exe from a boot CD.  I've created a partition image of C on partition 6.

 

Problem is when I attempt to resore the C partition image I cannot select the destination partition.  The six partitions are displayed but the cursor is locked on partition 5 and the C partition (and others) are grayed out.

 

Thanks in advance.

Tony_Weiss
Posts: 7,906
Topics: 554
Kudos: 1,984
Solutions: 303
Registered: ‎04-07-2008

Re: Ghost 2003.793 cannot select destination partition when restoring partition image

Which operating system are you using? What are the exact steps you take when attempting to restore the image? Any additional information you can provide is appreciated.
Tony Weiss
Norton Forums Global Community Manager
Symantec Corporation
Visitor
alex840
Posts: 3
Registered: ‎06-06-2008

Re: Ghost 2003.793 cannot select destination partition when restoring partition image

OS is Windows XP Prof. SP2.  Sequence of operation is...

 

- boot PC-DOS from CD

- start Ghost

- local, partition, from image

- "select image file name to restore from" (select C partition image Ghost file)

- "select source partition from image file"  (1 primary, OK)

- "select local destination drive by clicking on the drive number" (1, OK)

- "select destination partition from Basic drive: 1

This is the window where the cursor is on partition 5 and all other partitions are greyed out.

 

Perhaps there is some corruption in the MBR, Partition Table, etc. ? 

The PC is functioning normally though.  There are no other problems.

I can resore older C partition images, just not images made within the past month or now.

 

 

Tony_Weiss
Posts: 7,906
Topics: 554
Kudos: 1,984
Solutions: 303
Registered: ‎04-07-2008

Re: Ghost 2003.793 cannot select destination partition when restoring partition image

Are you using the CD that came with Ghost, or one you created on your own? Is this onyl when you select specific images to load? You mentioned it is only occuring on images that were created in the last month or so. Are those all stored on a specific drive? Was there any system change that occurred around that time?
Tony Weiss
Norton Forums Global Community Manager
Symantec Corporation
Visitor
alex840
Posts: 3
Registered: ‎06-06-2008

Re: Ghost 2003.793 cannot select destination partition when restoring partition image

I have CD that was made with the Norton Boot Wizard.  This is the same CD I've been using for years.  PC-DOS boot, peer to peer network support, and Ghost.

 

As a test, I've tried to restore the C partition image using another hard drive and I can now select any partition as the target (except of course the partition that contains the source Ghost image).

 

So it seems that the problem is in the hard drive and not within the Ghost image itself.  What is the criteria that Ghost uses to allow or disallow selection of target partitions when restoring partition images ?   

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: Ghost 2003.793 cannot select destination partition when restoring partition image

Alex,

 

It's possible that your recent images are problemattic.  Try running an integrity check on the image you are trying to restore. 

 

Click Start > Programs > Norton Ghost 2003 > Norton Ghost.

Click Ghost Advanced > Image Integrity Check.

Click Next.

Click Browse.

Locate and click the image file name, and then click Open.

If the image file is on a drive that is not an internal hard drive, click Advanced settings and ensure that the settings are correct for the storage device.

Configure the settings in the tab Mapped Network Drive if the image file is stored on the hard drive of a remote computer.

Configure the settings in the tab External Storage if the image file is stored on an external storage device that uses USB or FireWire.

Configure the settings in the tab SCSI Drivers if the external storage device is SCSI (note that some IDE Zip or Jaz drives require SCSI drivers) and Ghost does not detect the device.

Click Apply, and then OK.

Click Next and then Next again.

Click Run Now.

Close all applications.

Click OK. Ghost restarts the computer and runs the integrity check. If the image file actually consists of several files, Ghost prompts you for the location of each file when it finishes the check of the previous file. When done, Ghost displays a message that reports the results of the integrity check.

Make a note of the results and click OK. If using Norton Ghost 2003, Ghost now restarts the computer into Windows.

 

Using the results

When done checking the file, Ghost will either display a message indicating the process has completed successfully or a message indicating a problem with the image file.

If Ghost indicates a problem with the image file, create a new image file.

If Ghost does not indicate problems with the image file, and you cannot successfully restore the image file, determine whether there is corruption on the source drive. Read the document How to handle a corrupt image file.

Erik
Product Manager
Symantec Corporation