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[Mmourtada]

My external drive crashed, I bought another one now ghost can't see my any of my hard disks, it can see the external drive only, I re-installed ghost 15 and still have the same issue? Windows XP pro sp3 Dell xps computer Please help. Thanks

[Brian_K]

Mmourtada,

Can you run partinfo.exe from C:\Program Files\Norton Ghost\Utility. Partinfo.txt will be created in the same folder. Please post partinfo.txt as an attachment.

[Mmourtada]

Thanks for you reply, here' my file.

[Brian_K]

Mmourtada,

Can you tell us more about your computer? You have two HDs. Is the second one internal or external?

Your second HD has legacy cylinder aligned partitions and the first HD has 2048 sector aligned partitions. The second HD looks like it is the HD that came from Dell. The first HD looks like a scaled clone of the second HD. We need a lot more info.

[Mmourtada]

Dell XP  with windows XP

The second HD is the original Dell, the first drive is cloned, both are internal, I had to upgrade to bigger HD last year.

I can do everything normal, only after my external drive broke, so I had no choice but to buy a new one, all my backup were on the broken disk, Ghost keep showing the backup in the log, but can't see Drive C: which is Drive 0 or Drive F: Which is Drive 1.

It can Only see my External Drive (the new one).

Thanks,

[Brian_K]

Can you try this as a test? Disconnect your second HD. Can Ghost now see your C: drive?

Which software did the clone? How did you resize the partitions?

Has Ghost on the new HD ever been able to see the C: drive?

[Mmourtada]

I did disconnect the second HD and the External and  it can't see anything, not even when I checked show hidden.

Ghost has been working great for the last 1  year on the new cloned HD and the original drives.

I used Seagate to clone my drive last year.

Thanks

[Brian_K]

Thanks, that makes it a lot clearer in my brain. Can you see drive letters for the partitions in Disk Management?

[Mmourtada]

I can see  the letters.

[Mmourtada]

The photo of the partition is at: http://www.CarTechniks.com/Ghost/partition.pdf