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Super Bot Obliterator
Brian_K
Posts: 5,331
Registered: ‎04-19-2009

Re: Ghost can't see any of my drives, I can't backup

Well, your situation is a mystery. We see "many" cases of drive letters missing in Ghost due to partition overlaps but that doesn't apply to you. Maybe your partition signatures are corrupted. Can you delete the {MountedDevices} key in the registry and restart your computer. Just delete the whole key. It is {HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices}. Don't worry, the key and new partition signatures will be regenerated when you reboot.

Visitor
Mmourtada
Posts: 9
Registered: ‎06-19-2012

Re: Ghost can't see any of my drives, I can't backup

[ Edited ]
I will try this and hope this will fix it, I just bought another ghost license in the hope it will fix this issue, I installed a brand new ghost with different license, but I am having the same issue, can you recommend another software similar to ghost. Thank you for your help
Super Bot Obliterator
Brian_K
Posts: 5,331
Registered: ‎04-19-2009

Re: Ghost can't see any of my drives, I can't backup

Two copies of Ghost 15! I hope we can fix the drive letter problem. Let us know what happens with Ghost after you delete {MountedDevices} and reboot. There are othe things we can try if it isn't fixed.

Visitor
Mmourtada
Posts: 9
Registered: ‎06-19-2012

Re: Ghost can't see any of my drives, I can't backup

I deleted MountedDevices and rebooted, same thing, can't see any of my drives.

 

Thanks,

 

Visitor
Mmourtada
Posts: 9
Registered: ‎06-19-2012

Re: Ghost can't see any of my drives, I can't backup

Got it fixed. as follow:

 

Removed Ghost.

Rebooted

Deleted the MountedDevices.

Rebooted

Pluged my External HD into another USB port (H)

Installed Ghost again, walla everything is there.

Backing up now...

 

Brain_K Thank you so much for having the patience to work with me, I really appreciate your help

 

Again Thank you