Other Norton Products

[Kalkas]

Hi!

I have installed Vista in my MacBook Pro laptop. After contacting Technical Support through chat, it was said that they do not offer support for customers who are running Ghost on a Mac computer.That's very veird. Vista works perfectly well in a MacBook Pro. If Ghost indeed is not supported with Mac hardware then they should have informed about this at the webstore! However, I find it very strange that it is not supported. A mac laptop is not so different than a dell laptop. You can run Windows, as well as Mac OS X, in both laptops.

Is this really true that Ghost is not supported in a Mac laptop, even if one is running only Windows on it?

I have only a minor problem. When booting first time after a recovery, Windows comes with a boot screen with the option to boot either normally or safe. This happens only right after a recovery. Otherwise it works well.

Hav someone else encountered suh booting-problem?

Kind regads,

Kalkas 

[Tony_Weiss Administrator]

You are correct; Norton Ghost 14 does not support Mac operating systems, even running Vista on the Mac. On the Ghost purchase page, under System Requirements, the supported operating systems are listed. I'm sorry for this inconvenience, please let me know if you have any other questions. Thanks!

[cortig]

But Tony, there is something here I don't understand.

Through BootCamp (http://www.apple.com/macosx/features/bootcamp.html), we are running Windows natively on these computers. MacOS X is not involved at any point and you don't even need to have it installed on any partition of the computer.

Beside the fact that we are boot-selecting through an EFI instead of a BIOS, there is no difference whatsoever with any other PC.

Why wouldn't it be supported then?? The System requirements meet the webpage you mentioned as far as I am concerned. 

This is very different from any virtualization solution like Parallels for instance. Windows is running natively.

(and FYI, I've been using several Symantec solutions through BootCamp without any discernible problem).

Corentin 

[RickNY]

The problem is that the Mac's EFI is mounting the disk prior to Windows booting up and the hard drive is running in a MBR compatibility mode over an emulated BIOS.  I have yet to find a native Windows imaging program that will run under these conditions, so good luck.  Yes, the machine is running Windows, and running it very well  -- but the way it is able to do so requires a bunch of technical trickery that makes it a non-standard setup.  Using a virtualized machine such as Parallels or Fusion is in fact easier to use programs such as Ghost because the virtual environment is actually loading a BIOS, not an emulated BIOS layer running on top of EFI.