04-17-2012 02:03 PM
Vista Home Premium laptop crashed after the latest April 2012 OS updates. Now get a Fatal System Error. Safe Mode will not launch.
Trying to Restore from my external USB drives. Laptop has 3GB RAM and 330GB? drive.
Original drive with Restore Points is a 3TB Seagate GoFlex drive. I originally had trouble completing my backups to this 3TB, then about 1 months ago, the backups started to complete without error messages. Irregardless, I copied the Ghost Backup folder onto another 2TB GoFlex drive today. However, neither drive can be seen with the Ghost Install / Sys Recovery Disk. I do not have a Customized SRD with any drivers that might be necessary to see these disks. Is this even necessary?
Using the Original Ghost CD, it takes 2 hours just to get to the System Recovery / Recover My Computer wizard. I cannot Map any other drives; cannot see them to assign a Drive letter.
How can I Restore my entire C drive that has all my data?
How can I see the 2TB external drive?
Solved! Go to Solution.
04-17-2012 02:10 PM
Obviously it shouldn't take 2 hours to boot the Ghost recovery disk.
When it did load all the way, did it "see" the internal hard drives?
You said you couldn't map any network drives or see the external drives, but did you at least see the C drive?
What is the make and model of this system?
04-17-2012 02:13 PM
Using the Original Ghost CD, it takes 2 hours just to get to the System Recovery / Recover My Computer wizard.
How long does it take for that same CD to load fully in your current computer?
Do you have Ghost installed in your current computer? If so can you post a partinfo.txt with the 2 TB USB HD attached?
04-17-2012 02:20 PM
Dell inspiron 1420. 3 years new.
It will see the C drive, CD drive , and one internal Dell drive [for reinstalling windows?].
Does not see any files within C, nor any folders. The dell partition will show internal folders.
Any time I click on any option, the pc takes several minutes to load or change; not seconds.
I do have a second original Ghost CD, but did not use it. Both are the same 09/09 manufacture.
Right now I am in about 1:20 hrs, stil Loading Drivers...
04-17-2012 02:24 PM
When yo boot the Ghost disk, when windows starts loading there is a screen that has a "bar" and you see green squares moving from left to right. It's normal on some systems to have that animation stop for 5 seconds or so but it shouldn't stop much longer.
Does it also hang at that point for more than 30 seconds?
04-17-2012 02:27 PM
Brian- This Win 7 machine will see the contents very quickly. Did not try to Boot from it on the newer pc.
Ghost is not installed on this pc. Should I still remove the 2TB from my crashed pc? I am still trying my latest Boot. Now doing a Checking System Requirments.
Can I plug in the 3TB to this pc or do I need to have Ghost installed to see the partinfo.txt
04-17-2012 02:27 PM
You might have a sick HD. Try booting the Ghost CD with the HD removed. If Ghost boots in a few minutes you have an answer. Also run Dell diagnostics on the HD.
04-17-2012 02:35 PM
Recalling from my memory, the boot sequence does show a smaller bar with a moving target. This lasts for a few minutes. When it disappears, I have about 15 minutes of blank screen with my hard drive lamp on solid with a few flickers. Eventually the black screen turns into a partitioned grey screen, top 2/3's is a darker color. Several Symantec colorful status windows will appear superimposed. Now i have x:windows\system32 \cmd.exe box. This may appear for 2 times. Never see any writing inside the box. Back to split grey screen.
04-17-2012 02:45 PM
I will try both of these tests.
I know the Dell diagnostic test is long. I started it the other day. If it indicates a problem, then I assume I am off to the local store. The day I updated the OS, when the problem first started on Friday 13!!!! there was a rare thunder storm in So Cal. No close encounters though. Just far off rumblings.
I can also try removing the drive and Rebooting from the CD.