Re: Help, Comp will not boot after useing Norton Power Eraser

Quads · ‎07-21-2008

Yes you can right click the attachment link and choose save as

Once you run any fix you can just exit and go back to startup that doesn't work in trying to load windows yet.

This fix is just to get me more information from your Windows installation, it won't fix the Windows startup.

Quads

JoeScalia · ‎07-22-2012

Ok here is the fixlog, it seemed to run very quick

Quads · ‎07-21-2008

This should get your Windows to load after finishing with FRST. Not the whole system check

Delete your copy of fixlist.txt on the Flash Drive

Download the script attached, needs to be the same file name as well (fixlist.txt), Copy across to flash drive

NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options again. Like previously

Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst.exe or frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply (attach).

Quads

JoeScalia · ‎07-22-2012

K here is the second log, I was wondering are all these trojan reports related to the massive attack I had?

Quads · ‎07-21-2008

Does Windows now load??

The Trojan detections would be proabaly for zeroaccess, but not the bootkit

Quads

JoeScalia · ‎07-22-2012

Not on its own. I choose windows 7, and it brings me to Windows Error Recovery. There is 2 chosses,

Luanch Windows Repair (recommanded)

Start Windows Normaly

Witch one should I pick?

Quads · ‎07-21-2008

Start Windows Normally

Quads

JoeScalia · ‎07-22-2012

YES!

I'm at the login screen now. I noticed that after the windows logo was done loading the screen went black and the moniter went off then came back on, there was a black screen for a bit, then the mouse icon came on, then the circle loading logo next to it, then my login screen.

I haven't loged in yet, cuase I take it were not outa the woods yet?

Quads · ‎07-21-2008

You got that right.

Go to your desktop

Windows had seen a problem loading so asked on the next available chance whether to use startup reair or start normally. I can cause it with my Windows 7 by icorrectly shutting down that is all.that is required., But in your case I fixed the problem.

Quads