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Regular Contributor
JoeScalia
Posts: 48
Registered: ‎07-22-2012

Re: Help, Comp will not boot after useing Norton Power Eraser

[ Edited ]

I have version 1.7.5, I'll wait for your say before I do anything

Bot Obliterator
Quads
Posts: 13,238
Registered: ‎07-21-2008

Re: Help, Comp will not boot after useing Norton Power Eraser

Do,

 

Step 4.

 

System Restore  Create

ERUNT,   Backup

 

Start repairs  when getting to the main screen you will see 2 tabs on the upper right hand side,  Log and Repair Info   on the repair info tab you can see what will be done.

 

On the left hand side  select all

 

Then click start.

 

I will add a screenshot

 

Quads

 

 

Bot Obliterator
Quads
Posts: 13,238
Registered: ‎07-21-2008

Re: Help, Comp will not boot after useing Norton Power Eraser

Tweak fixes.jpg

Regular Contributor
JoeScalia
Posts: 48
Registered: ‎07-22-2012

Re: Help, Comp will not boot after useing Norton Power Eraser

can't see the screenshot, its just a triangle

Bot Obliterator
Quads
Posts: 13,238
Registered: ‎07-21-2008

Re: Help, Comp will not boot after useing Norton Power Eraser

The moderators have to view and allow the image, 

 

If you go to bed,  as is the screenshot should be ready for you tomorrow 

 

Quads

Regular Contributor
JoeScalia
Posts: 48
Registered: ‎07-22-2012

Re: Help, Comp will not boot after useing Norton Power Eraser

Well lets keep playing it safe then, I'll wait for screenshot. What should I do when this scan is done? Will there be a log or info you need?

Regular Contributor
JoeScalia
Posts: 48
Registered: ‎07-22-2012

Re: Help, Comp will not boot after useing Norton Power Eraser

Hey Quads, Tweaking windows repair just finished.

 

Its asking The system needs to restart for changes to take effect, would you like to restart now?

 

Should I restart before we continue?

Bot Obliterator
Quads
Posts: 13,238
Registered: ‎07-21-2008

Re: Help, Comp will not boot after useing Norton Power Eraser

Yes

 

Quads

Regular Contributor
JoeScalia
Posts: 48
Registered: ‎07-22-2012

Re: Help, Comp will not boot after useing Norton Power Eraser

Done

Bot Obliterator
Quads
Posts: 13,238
Registered: ‎07-21-2008

Re: Help, Comp will not boot after useing Norton Power Eraser

Now in the new account, download a new copy of Combofix and follow the main instructions.

 

Quads