Other Norton Products

[Mintaddict]

On 8/3/12, I received a message that said, "Error: "3048,3".

I was told to download and use Norton Power Eraser Beta.

After a while, Windows shut down because of the following events:

"8/10/2012 12:41:14 AM sr Error None 1 N/A SCOTTSROOM The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'EraserUtilRebootDrv.sys' on the volume 'HarddiskVolume1'.  It has stopped monitoring the volume."

"8/3/2012 11:53:11 AM Service Control Manager Error None 7026 N/A SCOTTSROOM The following boot-start or system-start driver(s) failed to load:
abp480n5
adpu160m
agp440
agpCPQ
Aha154x
aic78u2
aic78xx
AliIde
alim1541
amdagp
amsint
asc
asc3350p
asc3550
cbidf
cd20xrnt
CmdIde
Cpqarray
dac2w2k
dac960nt
dpti2o
hpn
i2omp
ini910u
IntelIde
mraid35x
perc2
perc2hib
ql1080
Ql10wnt
ql12160
ql1240
ql1280
sisagp
Sparrow
symc810
symc8xx
sym_hi
sym_u3
TosIde
ultra
viaagp
ViaIde"( also on 8/3/12).

Events are copy/pasted fom Event viewer. Any advice on how to proceed from here would be much appreciated.

Thank you.

[Mintaddict]

Also, I forgot to add, I am running Windows XP Service pack 3 on an older Gateway Computer.

[Quads]

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?version=1&product=home&lg=engl...

Quads

[Mintaddict · Accepted solution]

I was able to use System Restore after reading the article.

I will see how stable my computer is after the change.

Funny thing though - my Norton tray icon has a red X even though the program display says I am secure.

What is up with that?

[Mintaddict]

Everything seems normal, so I'm labeling this problem solved.

Thanks for the free help. I was worried that I would have had to spend the weekend with a Windows boot disk and a copy of "Troubleshooting and Maintaining Your PC for Dummies" in order to fix things up. I'm glad that didn't happen.