11-06-2011 06:46 PM
norton bootable recovery tool - spent another day downloading it FOR A NEW COMPUTER and.... "CD/DVD writer not available".
**bleep**ING FIGURE IT OUT!!!!!!!!!!!!!!!
I don't know where to start to even try to assist. Please provide some additional information that is specific to this event. Also, please include your operating system and the version and name of your currently installed Norton product.
11-07-2011 03:56 AM
Hi, sounds like a Windows issue with the optical drive "disappearing". You may try a system restore, check data and power cables, see if the drive is listed in Device Manager and BIOS.