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paradive
Posts: 51
Registered: ‎02-20-2010

IT HAPPENED AGAIN!!!

norton bootable recovery tool - spent another day downloading it FOR A NEW COMPUTER and.... "CD/DVD writer not available".

 

**bleep**ING FIGURE IT OUT!!!!!!!!!!!!!!!

dickevans
Posts: 12,360
Registered: ‎04-08-2008

Re: IT HAPPENED AGAIN!!!


paradive wrote:

norton bootable recovery tool - spent another day downloading it FOR A NEW COMPUTER and.... "CD/DVD writer not available".

 

**bleep**ING FIGURE IT OUT!!!!!!!!!!!!!!!


Hi,

I don't know where to start to even try to assist. Please provide some additional information that is specific to this event. Also, please include your operating system and the version and name of your currently installed Norton product.

Thanks

Dick
Win7x64 SP1 current NIS V21
Britton30
Posts: 119
Topics: 22
Kudos: 20
Registered: ‎09-28-2011

Re: IT HAPPENED AGAIN!!!

Hi, sounds like a Windows issue with the optical drive "disappearing". You may try a system restore, check data and power cables, see if the drive is listed in Device Manager and BIOS.

Gary

SUBASH_PRABU
Posts: 2,076
Kudos: 257
Solutions: 90
Registered: ‎05-31-2011

Re: IT HAPPENED AGAIN!!!

Hi,

    Try to download the Fix from here and run it then restart the PC and check...