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Regular Contributor
Ed_in_OR
Posts: 65
Registered: ‎04-13-2008
Accepted Solution

My Norton Account

Today I updated some personal information online on My Norton Account. I added my address and telephone number. I then received an email from NortonAccount@symantec.com which included all of the information I entered. I appreciate Symantec notifying me that my account information was changed but I do not think that the changed information (address, phone number, etc.) should be included in an unencrypted email message.

 

My suggestion is to send an email when someone updates their account but please remove the personal information. Just say, "Your account was updated. Let us know if you didn't do it."

Tony_Weiss
Posts: 8,028
Topics: 572
Kudos: 2,043
Solutions: 321
Registered: ‎04-07-2008

Re: My Norton Account


Ed_in_OR wrote:
... My suggestion is to send an email when someone updates their account but please remove the personal information. Just say, "Your account was updated. Let us know if you didn't do it."
That's a great suggestion. I've contacted the Norton Account team to review this idea. Thank you!
Tony Weiss
Norton Forums Global Community Manager
Symantec Corporation
Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: My Norton Account


Ed_in_OR wrote:

Today I updated some personal information online on My Norton Account. I added my address and telephone number. I then received an email from NortonAccount@symantec.com which included all of the information I entered. I appreciate Symantec notifying me that my account information was changed but I do not think that the changed information (address, phone number, etc.) should be included in an unencrypted email message.

 

My suggestion is to send an email when someone updates their account but please remove the personal information. Just say, "Your account was updated. Let us know if you didn't do it."


Sounds a bitnon logical indeed
"All that we are is the result of what we have thought"
Regular Contributor
Ed_in_OR
Posts: 65
Registered: ‎04-13-2008

Re: My Norton Account


Tony_Weiss wrote:

 

That's a great suggestion. I've contacted the Norton Account team to review this idea. Thank you!

You're welcome.