04-02-2011 07:23 PM
Tonight I upgraded my browser fromn Firefox 3 to 4. When I opened Firefox, my password manager box had dissappeared. Is there an easy way to find it? I have looked in my norton files and its not there. I don't want to download it again, as any new one won't have my passwords. Thanks for your help
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04-02-2011 11:06 PM - edited 04-02-2011 11:18 PM
If you are referring to Norton Password Manager, the issue is likely related to the current situation with Firefox 4 and Norton Internet Security Identity Safe. The Norton Toolbar with Identity Safe is not compatible with Firefox 4 yet and it may be another month before it is patched. Your saved data should still be intact. If you depend upon using it you should uninstall Firefox 4 and reinstall Firefox 3.6 which you can download from here: