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Visitor
comptech
Posts: 5
Registered: ‎05-08-2010
Accepted Solution

NDNS filtering policy modified

I keep getting the following message from Norton DNS, about a website I have used for years! I do not know why it is now filtering this website, and I cannot find a way to turn it off in NDNS. How do I change the webcontent filtering policy? I do not see any place to change the configuration of NDNS.

 

Warning! Accessing this Web site is NOT allowed.

You attempted to access: member.onemodelplace.com

This is a known "Lingerie" web site which is blocked as specified by your web content filtering policy.

Newbie
Wilife2
Posts: 5
Registered: ‎12-31-2010

Re: NDNS filtering policy modified

I also been getting messege of "web sharing"?  I just started to receive it today.  I use Norton DNS for malware protection, not to censor myself. 

Visitor
comptech
Posts: 5
Registered: ‎05-08-2010

Re: NDNS filtering policy modified

Agreed! My problem just started today as well. Maybe some Norton update since yesterday... There are a number of websites that are blocked today. I cannot see anything as far as Configuration for the NDNS, only the log file and Help.

Visitor
no1ratgirl
Posts: 2
Registered: ‎03-31-2011

Re: NDNS filtering policy modified

I am getting same issue today and have checked site on Norton Safe Web search and it is shown with a Green Tick as ok but DNS blocking and saying due to my filters but can not see how to check my filters.  totally confused.

Symantec Employee
KatieQ
Posts: 4,143
Registered: ‎04-09-2009

Re: NDNS filtering policy modified

Hi,

 

Please Open the "Blocked By Categories" tab online and edit the categories of the websites that are selected to be blocked.

 

 

Thanks,

Katie

Visitor
no1ratgirl
Posts: 2
Registered: ‎03-31-2011

Re: NDNS filtering policy modified

sorry but i can not find this tab, where is it online?  Is this under DNS or Norton 360?  Both were set up online at renewal by the Customer Services Help desk and I can not see where to go

Newbie
Wilife2
Posts: 5
Registered: ‎12-31-2010

Re: NDNS filtering policy modified

@katie, I do not believe I have anything like that.  I use Norton DNS through my router.  I currently do not have any Norton Software on any computer. 

Symantec Employee
KhanhT
Posts: 76
Registered: ‎05-14-2008

Re: NDNS filtering policy modified

All,

 

We’re sorry for the inconvenience and trouble this has caused you. We have identified the source of the problem and are working towards quickly correcting this. We will post another update on this thread by 3PM PDT today to provide any additional information/status regarding this issue. We hope to have these changes reverted quickly.

 

Thank you for your patience while we investigate correcting this issue.

 

KhanhT

Contributor
deadlyshadow
Posts: 15
Registered: ‎06-21-2010

Norton DNS Blocks Web Sites that I don't select them to Block.

[ Edited ]
Hello Today Norton DNS Blocks File sharing category web sites that I don't select them to block. Is something wrong with Norton DNS? Regards
Symantec Employee
mattg
Posts: 6
Registered: ‎07-15-2008

Re: Norton DNS Blocks Web Sites that I don't select them to Block.

Hi,

 

Have you previously configured a content filtering policy on nortondns.com?  If so, are you able to log back in to confirm that your policy settings are correct (i.e. file sharing is unchecked)?

 

Thanks!

 

Matt