01-11-2011 03:12 AM
I am new here so I hope I am not doing wrong in posting like this.
Ok I used NPE for cleaning my pc (if there is any thing) and it found this file: SymSMR130.sys....
My Quest. is. What is this and is it safe to erase as the NPE wants to?
I am not an expert in these matter, so please give a simple answer...than you
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01-11-2011 06:19 AM - edited 01-11-2011 06:20 AM
I checked some sites, and I think it will be some kind of infected driver.
It was suggested to run this tool: http://support.kaspersky.com/viruses/solutions?qid
After running this cleaner, please run NPE again, and if it founds anything, clean the files with it as well.
Let us know the results.
Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v184.108.40.206, Norton Utilities 16, Symantec System Recovery 2013
01-11-2011 10:23 AM
Thanks for the answer.
Isn't it a better option to let NPE do the clean instead of trying something new? I do not know how to act if something goes wrong with the other Program. Just a thought!
But as I understand it is a kind of virus that should be removed ?
Thanks again and sorry for being too cautious.
01-11-2011 11:02 AM
If that file was the only detection, then your system is not infected. We are currently investigating this behavior but your computer should be fine. Can you try rebooting then running another scan? The file should not be detected anymore.
01-11-2011 09:13 PM
Yes it was the only file. Should I erase it if it appears again after the second scan ?
I had the same file detection in 3 other Pc and laptops, in 1 case I did erase it already, No side effects seen till now.
By the way N 360 ver.4.0 never found this issue as a problem !
Thanks for the Help.
01-12-2011 11:49 AM
It is not a threat so you do not have to worry. If you did choose to remove it, your computer will be fine as well. It is just a left over file.
Let me know how the scan after reboot goes.