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[Rab60]

Hi

I am new here so I hope I am not doing wrong in posting like this.

Ok I used NPE for cleaning my pc (if there is any thing) and it found this file: SymSMR130.sys....

My Quest. is. What is this and is it safe to erase as the NPE wants to?

I am not an expert in these matter, so please give a simple answer...than you

Rab

[PapauZ Norton Fighter]

Hi,

I checked some sites, and I think it will be some kind of infected driver.

It was suggested to run this tool: http://support.kaspersky.com/viruses/solutions?qid=208280684

After running this cleaner, please run NPE again, and if it founds anything, clean the files with it as well.

Let us know the results.

[Rab60]

Hi,

Thanks for the answer.

Isn't it a better option to let NPE do the clean instead of trying something new? I do not know how to act if something goes wrong with the other Program. Just a thought!

But as I understand it is a kind of virus that should be removed ?

Thanks again and sorry for being too cautious.

Rab

[makoto_sym]

Hello Rab60,

If that file was the only detection, then your system is not infected.  We are currently investigating this behavior but your computer should be fine.  Can you try rebooting then running another scan?  The file should not be detected anymore.

Regards,

Makoto

[Rab60]

Hi Makoto,

Yes it was the only file. Should I erase it if it appears again after the second scan ?

I had the same file detection in 3 other Pc and laptops, in 1 case I did erase it already, No side effects seen till now.

By the way N 360 ver.4.0 never found this issue as a problem !

Thanks for the Help.

Rab60

[makoto_sym · Accepted solution]

It is not a threat so you do not have to worry.   If you did choose to remove it, your computer will be fine as well.  It is just a left over file.

Let me know how the scan after reboot goes.

Regards,

Makoto

[Rab60]

No threat detected any more.

I was worried if I deleted a needed file or so.

Thanks for your help.

RAb