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Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: NU 14.5 on Windows 7 64bit = No Manage Startups

Allen is correct.  A critical problem was found on 64 bit systems with the startup manager feature.  We released an update to temporarily disable that feature.  We are currently working on a permanent fix that will restore that feature.  I don't have an expected date, but we are diligently working towards the permanent solution. 
Erik
Product Manager
Symantec Corporation
Regular Contributor
Gavo
Posts: 60
Registered: ‎11-08-2008

Re: NU 14.5 on Windows 7 64bit = No Manage Startups


erik_carlstrom wrote:
Allen is correct.  A critical problem was found on 64 bit systems with the startup manager feature.  We released an update to temporarily disable that feature.  We are currently working on a permanent fix that will restore that feature.  I don't have an expected date, but we are diligently working towards the permanent solution. 

Gee it would have been nice to inform users of this before disabling it via update, I've wasted 2 days trying to fix this issue by re installing it about 10 times. Not happy!!

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: NU 14.5 on Windows 7 64bit = No Manage Startups

Unfortunately there isn't an alerting mechanism that could be used to do that. 
Erik
Product Manager
Symantec Corporation
Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008

Re: NU 14.5 on Windows 7 64bit = No Manage Startups

I have an update.  I expect an update to be released via Smart Update this evening.  This will contain the final fix for the blue screen issue that occured and will restore the startup management feature. 

 

Version will be 14.5.0.118.

 

 

Erik
Product Manager
Symantec Corporation