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Newbie
bryce
Posts: 1
Registered: ‎06-12-2012

Need help with new copy of Norton Utility

I recently renewed my subscription for my Norton Internet Security and also purchased  Norton Utilities. However, when I tried to activate it with the serial/activation key given to me, it will not accept it. I'm not sure how to resolve this issue without talking to someone in customer support.

Super Trojan Terminator
Krusty13
Posts: 3,301
Registered: ‎05-31-2011

Re: Need help with new copy of Norton Utility

Hi Bryce,

 

Unfortunately Customer Support are the only one's who can sort activation errors out.  We can give you a link to download NU15,  but it will only be a trial and will still need to be activated.

 

Live Chat is usually the quickest and they have helped me several times with this type of problem.  You can reach them at http://www.norton.com/chat.

 

Oh,  When you enter your Product Key,  remember it is case sensitive.  Capitals for capitals and space with "-".  If that doesn't work then it's Customer Support.

 

Dave.

Windows 7 x64 SP1     N360v20.3.1.22     NU16     SSR 2013     Secunia PSI     SpywareBlaster     NoScript     MBAM free     SAS free

NightFury12
Posts: 24
Kudos: 1
Solutions: 1
Registered: ‎06-13-2012

Re: Need help with new copy of Norton Utility

Sign-in to your Norton Account and goto Order History and see if you can find the Product key in the Order details it'll be there below the Price summary. Otherwise check the order confirmation email for the product key for N.utilities.