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mandobrit
Posts: 3
Registered: ‎06-21-2012

New member and having a problem with Norton Ghost 15

Just installed NG15 and did a complete backup and recover. No problem! Then I thought I would back up my email files (.DBX) in Outlook Express. Seemed to work, and when I checked Task-Run or Manage Backups, I saw a file named File Backup that had backed up my DBX files

 

So logically, I went to "Recover My Files" and typed File Backup in the Search box called "find files to recover". I then received this message:

 

"Search is complete. There are no results to display. Try revising your search criteria, or use one of the other search options on the left."

 

Question 1

 

I tried some other file names, but no luck. Also, now I have all these names I typed in the "find files to recover" search pull down box and I can't  delete them. Can anyone tell me how to delete all these file names I typed?

 

Question 2

 

So, how do I recover the file backup that I made of my DBX files,?

 

Hope someone can help.  Thanks.

Phishing Phryer
DaveH
Posts: 4,689
Registered: ‎01-06-2010

Re: New member and having a problem with Norton Ghost 15

Try searching for inbox.dbx

 

Each folder in outlook express will have a seperate .dbx file with the same name as the folder.

inbox.dbx. outbox.dbx, deleted items.dbx, etc.

 

When you said you did a complete backup and recovery, did you mean you made a system image?

If yes, the file and folder backup will be redundant and harder to work with.  If your going to be making scheduled images to backup your entire system you won't need to do file and folder backups.

 

Dave

DavidThomas88
Posts: 885
Topics: 133
Kudos: 50
Solutions: 20
Registered: ‎12-21-2010

Re: New member and having a problem with Norton Ghost 15

hi

 

 

 

you posted in the worng fourm  this  is for norton 360 fourm olny  i have the modes move this  fourm too the right place