04-28-2008 08:26 AM
I just noticed whenever I start a system scan, the scanner says scanning startup files and memory, and under it, it shows the file it's being scanned. I saw files named Trojanxxx.xxxx, Backdoorxxx.xxxx, Adwarexxx.xxxx where x are multiple different names. And norton doesn't say any virus/trojan/adware found. I did a search and couldn't find any of those files. Is this normal? When scanning those files, there is no path for them. It just says the name.
Thank for any help.
04-28-2008 11:39 AM
04-28-2008 04:24 PM
04-28-2008 04:25 PM
04-28-2008 09:02 PM
05-02-2008 06:35 PM
Hi technie001
Stu is right, the product is checking for possible traces of the specified threat. There is no infection. However there seems to be a minor defect since the text that usually shows says: "Scanning for traces of: Adware.XXXX", not just Adware.XXXX.
Can you please check if the following file exists on your system?
C:\Program Files\Common Files\Symantec Shared\AntiVirus\09\01\AV.loc
Thanks!
