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Visitor
tenchi0001
Posts: 4
Registered: ‎04-28-2008

Norton Antivirus 2008 startup file scane

I just noticed whenever I start a system scan, the scanner says scanning startup files and memory, and under it, it shows the file it's being scanned.  I saw files named Trojanxxx.xxxx,  Backdoorxxx.xxxx, Adwarexxx.xxxx  where x are multiple different names. And norton doesn't say any virus/trojan/adware found.  I did a search and couldn't find any of those files.  Is this normal?  When scanning those files, there is no path for them. It just says the name.

 

Thank for any help.

Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Norton Antivirus 2008 startup file scane

Could you post a screenshot?
"All that we are is the result of what we have thought"
Visitor
tenchi0001
Posts: 4
Registered: ‎04-28-2008

Re: Norton Antivirus 2008 startup file scane

Pic 01

Pic 02

Pic 03

 

Here are the 3 screen shots, there are more but these are pretty big so I just uploaded 3.

Visitor
tenchi0001
Posts: 4
Registered: ‎04-28-2008

Re: Norton Antivirus 2008 startup file scane

I clicked on the solved by accident, how do I remove it??
Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: Norton Antivirus 2008 startup file scane

Looks like NAV is telling you it is scanning for those malware. Not that it found them
"All that we are is the result of what we have thought"
Symantec Employee
athena
Posts: 100
Registered: ‎04-07-2008

Re: Norton Antivirus 2008 startup file scane

Hi technie001

 

Stu is right, the product is checking for possible traces of the specified threat. There is no infection. However there seems to be a minor defect since the text that usually shows says: "Scanning for traces of: Adware.XXXX", not just Adware.XXXX.

 

Can you please check if the following file exists on your system?

C:\Program Files\Common Files\Symantec Shared\AntiVirus\09\01\AV.loc

 

Thanks!