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Visitor
mlyonupdesigns
Posts: 3
Registered: ‎02-15-2012

Norton Business Suite: Auto-Protect Blocking Labview 2010 During Build Process

Security history indicates the following numerous times during the build process:

 

rcx34f4.tmp (Suspicious.Cloud.5) detected by Auto-Protect

 

Any recommendations on how to configure Auto-Protect to allow Labview to build?

huwyngr
Posts: 18,982
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Norton Business Suite: Auto-Protect Blocking Labview 2010 During Build Process

I hadn't heard of Norton Business Suite but Google tells me it is a COMCAST version of Norton 360 without the OnLine Storage from Norton since I understand COMCAST provide that anyway.

 

http://security.comcast.net/norton/comm/ 

 

COMCAST do have their own support forums but we do support the COMCAST versions here but in the Other Norton Products.

 

Since there is a specific Forum here I'll ask for your message to be moved over there or better exposure. You won't lose sight of it because a link will be left here.



Hugh
Visitor
mlyonupdesigns
Posts: 3
Registered: ‎02-15-2012

Re: Norton Business Suite: Auto-Protect Blocking Labview 2010 During Build Process

Thanks...I assume this move will happen without any action on my part.

huwyngr
Posts: 18,982
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Norton Business Suite: Auto-Protect Blocking Labview 2010 During Build Process

[ Edited ]

mlyonupdesigns wrote:

Thanks...I assume this move will happen without any action on my part.



If the moderators agree .... <s> .... In fact so transparently that I didn't notice it had been moved and you are now here in ONP!

 

Meanwhile you might browse or search a bit in the Norton 360 Forum here in view of the close relationship between it and the COMCAST renames although you are likely to find that Forum fairly preoccuptied with the current upgrade to V6 that has just been releaseed .... there is usually a delay before COMCAST is able to follow suit.



Hugh
Symantec Employee
johnjeoffreym
Posts: 15
Registered: ‎05-25-2009

Re: Norton Business Suite: Auto-Protect Blocking Labview 2010 During Build Process

hi mlyonupdesigns,

 

if i'm understanding your problem correctly, the file responsible to run the labview is being block  by autoprotect. right? if that is the case did you try giving this file in the scan exclusions list available under computer settings?

Visitor
mlyonupdesigns
Posts: 3
Registered: ‎02-15-2012

Re: Norton Business Suite: Auto-Protect Blocking Labview 2010 During Build Process

I don't think it's the applicaiton itself, but the many .tmp files created as part of the build process. Notice the filenaming convention in my original post. There are many intermediate files created and written to disk will the applicaiton is running. I wouldn't think adding the scan exclusion to the Labview applicaiton would affect the .tmp files being created. Perhaps I'm wrong...