Other Norton Products

[Agent86]

Good morning.

Yesterday afternoon I was checking if a program was secure (from the Norton 360 interface, I clicked on check and it opened a website to Norton Website, like it should), when I got a message from Norton DNS stating that website was in fact not secure (the own Norton website). I thought it was a temporary problem and forgot about it.

But for the last hour I was getting Norton DNS messages alerting for the fact that several known websites were insecure (Juniper Networks, the own Norton website and so on). I have Norton 360 + Prevx 3.0 and had received no warning whatsoever. I ran a Norton quick scan virus and Prevx Scan just to make 100% sure it was not a redirect virus and found no Spyware or Malware (aside from the usual "tracking cookies").

Then I ran some traceroute to the URL's, and Norton DNS was resolving the URL to an IP address belonging to Symantec corporation: 198.153.192.41 

After that I changed the DNS to Comodo and everything seems OK until now.

Is/Has anyone experiencing this issue (Norton DNS users) ?

I'll leave some screenshots of the problem (Norton DNS message and traceroute):

 

 

 Kind Regards.

[El_Raberto]

Same for me this morning, no problems previously. I get the same error displayed  when visiting a bunch of well known sites like carphone warehouse and Nortons but not others. Disabled DNS and accessed all sites as normal but defeats the purpose.

[linuxadmin]

Same problem: well known websites suddenly are blocked:

www.carphonewarehouse.com
www.emc.com
global.sky.com
www.vauxhall.co.uk

us.norton.com

www.easyjet.com

etc...

[linuxadmin]

All blocked websites are aliases to the edgekey.net domain which is owned by Akamai and

is currently blocked by Norton DNS.

A large number of companies use their services so the problem is affecting many websites.

[iateyourham]

Is this going to get fixed?  I hate not using norton dns but right now I can't even get to verizon.

[linuxadmin]

@iateyourham:

I hope it gets fixed very soon. Despite having "admin" in my username (not a good choice now I realize :-)) I'm not working for symantec. The only thing I can do is to wait...

[wmcharrison]

This morning for the first time I encountered a Norton DNS warning that my attempt to connect to American Airlines at www.aa.com was redeirected to a malicious website www.aa.com.edgekey.net.   When I tried to access the Symantec website (www.symantec.com) to check out the threat I got a similar message about that website.  What's up with that?

[KatieQ · Accepted solution]

Thanks for the posts.  The issue has been corrected.  Please confirm if the new update has resolved the issue.

Thanks,

Katie

[amirsepa]

I was having the same problem this morning. Can we get an update?

Was this a configuration issue or was this an actuall attack?

Do i need to change passwords for all the sites that i was failing to log into... until i realized other sites where resolving to malware sites, something had happened to my DNS...

thanks

[KatieQ]

Hi Amirsepa,

Are you still experiencing the issue at the moment?  Could you please check it again now?

Thanks,

Katie