Reply
Newbie
amirsepa
Posts: 2
Registered: ‎07-30-2012

Re: Norton DNS black hole - Redirecting websites to Edgekey.net

No the issue is gone. Yahoo mail login page looks normal, Redbox.com doesnt resolve to redbox.com.edgekey.com, Hulu.com login doesnt fail with error about SSL/TLS being possibly disabled.

 

Im on Comcast in Reston, VA.

 

So do I need to change my password? Ive already downgraded to a Win 7 install from disc instead of really nice Windows 8. Except i ran Windows Update while the DNS was messed up... 

Visitor
Agent86
Posts: 2
Registered: ‎07-29-2012

Re: Norton DNS black hole - Redirecting websites to Edgekey.net

[ Edited ]

Good morning.

 

The issue of the DNS blackhole appears to be solved. I've tested the same websites as yesterday and run some traceroute's and now the DNS resolution appears to be OK. The traceroute's are showing the usual routes, etc.

 

BTW Can we have more information about this issue? What caused it? An erroneous human input? An attack?

 

Regards.

Symantec Employee
KatieQ
Posts: 4,143
Registered: ‎04-09-2009

Re: Norton DNS black hole - Redirecting websites to Edgekey.net

Hi,

 

Thanks for the updates.  It's not an attack :-).  It was caused by some false positives on websites.  After we received the reports, the team worked on the issue immediately and corrected the issue as soon as we could.

 

Thanks again for you all support!

 

If you have any questions, please let us know.

 

 

Thanks,

Katie

Visitor
linuxadmin
Posts: 5
Registered: ‎07-30-2012

Re: Norton DNS black hole - Redirecting websites to Edgekey.net

All good now.

 

Thanks,

David

Visitor
iateyourham
Posts: 6
Registered: ‎06-26-2011

Re: Norton DNS black hole - Redirecting websites to Edgekey.net

Kudos to Linuxadmin and KatieQ.

 

NortonDNS is working normally again.