06-17-2009 07:23 PM
Hi, I am receiving the following error message in Norton Ghost 14, during the Recover My Computer Wizard at Progress 99%.
Error E7C30010: Device \\,\PhysicalDrive0 cannot write 12,288 sectors starting at LBA 47,343,846. Error 0000045D: The request could not be performed because of an I/O error.
I am using a custom Recovery Disk and trying to recover a .v21 file that resides on an USB external hard drive onto the c: drive of my laptop. Any guidance that you can provide would be greatly appreciated!
Solved! Go to Solution.
06-18-2009 09:58 PM
It sounds like there are physical errors on the drive you are restoring to. The error indicates that the program can't write a block of 12,288 sectors starting roughly 22.5GB in from the beginning of your first physical drive.
That's a lot of bad sectors so my first recommendation would be to try a different drive.
If you want to try to restore to this drive run chkdsk /r on the partition that would include the section of disk 22.5GB from the beginning. (to be safe you could run chkdsk /r on all partitions). If the drive currently has no partitons (it's entirely unallocated space) either create a partition without the quick option, or create a partition with the quick option and run a chkdsk /r on it. You can do all of this from the recovery environment. Just go to a command prompt you can run chkdsk from there and diskpart if you need to to create partitions.
After that you can try to restore the image again. One other thing, I think there may be an option (checkbox in the advanced options) to ignore bad sectors. You could also try that.