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Visitor
house1224
Posts: 3
Registered: ‎01-12-2010
Accepted Solution

Norton Ghost 14 and Restoring C drive to new Hardware

Hello guys, Here is my problem I scheduled Ghost 14 to back up my PC last Monday. When I woke up I found that my PC crashed at night. Actually its HD broke. I got a replacement HD from WD. I thought I was lucky as I found out that Ghost had backed up my PC before it crashed. The bad part is that after I have “successfully” restored my PC onto the new HD It refused to boot up. I ran Repair process using Windows Vista CD (by the way, I have Windows Vista Ultimate) then I checked HD for errors using Check Hard Disks for Errors. I tried booting from the Windows startup CD and doing the upgrade option, but it doesn’t give me option for Upgrade, only New installation. So far it didn’t work. Any help will be appreciated.    

 

Super Bot Obliterator
Brian_K
Posts: 5,318
Registered: ‎04-19-2009

Re: Norton Ghost 14 and Restoring C drive to new Hardware

house1224,

 

What error did you see when the new HD wouldn't boot?

 

What brand is your computer?

 

Did the recovery point Verify OK?

Visitor
house1224
Posts: 3
Registered: ‎01-12-2010

Re: Norton Ghost 14 and Restoring C drive to new Hardware

Well, it just has a black screen with the blinking cursor  and not a single message. I have not verified the Recovery PointBut Windows CD identifies the restored OS is a valid Windows OS as it tried to repair it...
Super Bot Obliterator
Brian_K
Posts: 5,318
Registered: ‎04-19-2009

Re: Norton Ghost 14 and Restoring C drive to new Hardware

I'd check your hardware. If it is an IDE HD, are the jumpers correct? If it is SATA, is it plugged into the same SATA port on the motherboard as the failed HD was using?

 

If your hardware is set up OK, repeat the restore into the current partition and choose...

 

Verify recovery point before restore
Check for file system errors after recovery
Partition type Primary
Set drive active (for booting OS)
Restore original disk signature
Restore Master Boot Record (MBR)

 

 

Visitor
house1224
Posts: 3
Registered: ‎01-12-2010

Re: Norton Ghost 14 and Restoring C drive to new Hardware

Hey guys,I fixed it! When Brian_K suggested whether I verified the Recovery Point I realized that the system didn’t give me that option. Then I re-read the sequence from AllenM’s post one more time and I found that I missed one important step: 

 

When you boot from the Symantec Recovery CD (SRD), select "Recover my Computer" and then select the appropriate image to restore. Note that you need to select "Filename" from the drop down menu and NOT "Date". If you select "Date" the options below will probably not be presented. When you select FileName your recovery points will probably not be visible so simply hit "Browse" and browse to your recovery point file and select the appropriate image. 

Then select the target drive to restore your image to (your new HD) and click "Next".  

Check the following options: Verify recovery point before restore - optional and takes longer if checked but a good precaution.

Check for file system errors after recovery - again optional

Resize restored drive - not optional if you want to have the extra HD space available to you after the restore.

Partition type - primary.

Set drive active for booting

Restore original disk signature - see also Chapter 14 in Ghost user guide.Restore MBR - many times optional but should be checked to ensure the MBR is correct. Likely mandatory in Vista.  

 

 When I did it everything worked perfectly. Thanks to Brian_K for the idea and to AllenM who wrote this solution. So, guys always FOLLOW instructions.

 

Super Bot Obliterator
Brian_K
Posts: 5,318
Registered: ‎04-19-2009

Re: Norton Ghost 14 and Restoring C drive to new Hardware

Great news. Good work.