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Newbie
TroyTrimble
Posts: 3
Registered: ‎11-11-2010

Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

I had to replace my C drive and successfully created a restore point of my original C drive with all data, then restored it onto a new hard drive.  The computer boots up successfully.

 

However, when I click on a user that does not have a password, it starts to log in but then immediately logs out.  When I click on a user that requires a password, I cannot type anything into the password field.

 

I am using Norton Ghost 15.0 on Windows 7 Professional 64-bit.

 

The original disk partition was 200 MB while partition on the new disk is 300 MB.

 

Any suggestions on resolving this problem?

 

Thanks,

Troy

 

Rootkit Eradicator
Brian_K
Posts: 5,700
Registered: ‎04-19-2009

Re: Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

 


TroyTrimble wrote:

I had to replace my C drive

 


Troy,
Was there a problem with the OS? What was the reason for changing HDs?

 

Newbie
TroyTrimble
Posts: 3
Registered: ‎11-11-2010

Re: Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

Norton Ghost indicated bad sector(s) on the drive and that the drive was likely to fail soon.  Checking of the drive with Windows found a few bad clusters.

Rootkit Eradicator
Brian_K
Posts: 5,700
Registered: ‎04-19-2009

Re: Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

Troy,

 

Do you have any earlier recovery points of your Win7 partition? It sounds like that recovery point is "no good". It is an image of a partition with bad sectors.

Newbie
TroyTrimble
Posts: 3
Registered: ‎11-11-2010

Re: Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

I've tried several recovery points, the last couple which I had to create with the bad sectors flag enabled, and several earlier recovery points which were created with the default settings which should have bad sectors flag disabled.

 

The bad clusters that were reported by Windows was in a music file in My Music.  No errors were reported in the Windows or any other directories.

Super Phishing Phryer
DaveH
Posts: 5,683
Registered: ‎01-06-2010

Re: Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

Brian, Is this not just a drive letter problem?

 

Troy, you say the new drive has a 300GB partition for windows.  Are there other partitions on that drive and did you prepare the drive in the same system, (you partitioned and formatted it when it was slaved to the other drive)?

 

Dave

Rootkit Eradicator
Brian_K
Posts: 5,700
Registered: ‎04-19-2009

Re: Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

 


DaveH wrote:

Brian, Is this not just a drive letter problem?

 


 

Dave, that was the first thing I thought of until I realized the OS was not Win XP. With Win7 a drive letter mismatch behaves differently than Win XP. At least the ones I've created. I can login and almost immediately I see "Preparing your desktop". This lasts for a minute or so and is replaced by a dull grey blue screen with no text. There is no progression from this screen.

 

Troy, following on Dave's question regarding drive letters, was the new HD in your computer with the 300 GB partition present when you created the recovery points of the Win7 partition. Could Win7 have seen the 300 GB partition before the recovery points were created.

Super Phishing Phryer
DaveH
Posts: 5,683
Registered: ‎01-06-2010

Re: Norton Ghost 15/Windows7 Pro 64-bit: Restored onto new hard drive but cannot log in

Your right, now that I think about it, it was XP.  Odd that in Win7 you get past the logon screen but it seems like the same type of hang, windows starts looking in the wrong place at that point.

 

When Troy stated this:

"The original disk partition was 200 MB while partition on the new disk is 300 MB."

 

It sounded to me that he made a partition ahead of time, douptful the whole drive is that small.

No mention was made about expanding the image into free space.

 

Troy, you may want to try booting to the recovery disk and this time delete the partition before restoring it into that now unallocated space.

There is a button you can select (I think it's edit or advanced) that will give you an option to expand the image into that space.

Or if the system boots you can use disk management to expand it.

 

Dave