02-03-2012 03:57 AM
I have recently installed Norton Ghost 15 on my Windows 7 Professional 64-bit computer. I have set up two backup jobs, one for files/folders and for an image of my system drive. All backups go to an external USB3 drive.
Now recently the files/folders backups has gotten stuck at 5% and it doesn't advance at all.
Any tips? I have searched the forums here and I have seen that others have similar problems. I have cleaned up some orphan drive letters, checked the event viewer log (nothing of value) and I have run chkdsk. Oh, and I have also been running the fixinstall batch file.
02-03-2012 03:55 PM
I personally don't use F&F Backup. It seems like it was patched in from another product that Symantec purchased. I recommend a full partition image.
More reading why...
02-07-2012 03:45 AM
I got it working againg - through the help of support. Not sure what the key was, but the support technician deleted a file under the ProgramData\Symantec\North Ghost folder, and that might have been what fixed it.