Other Norton Products

[NAlexS]

Hi

I've got an issue creating a boot recovery disk from Norton Ghost.

It gets to the final stage "Writing Disk" and just stays there forever.

We've tried this writing CD and ISO file, and just writing an ISO file on its own.

Any ideas?

Thanks

Alex

[DaveH]

What version of windows are you using?

If it's XP there is an image mastering update you may need IMAPIv2

Dave

[NAlexS]

Thanks Dave

This is Vista 32 bit with Norton Ghost 15.

[DaveH · Accepted solution]

Too bad, that would have been easy.  :)

Do you have any kind of burning, disk mastering, or ISO tools that may be running in the background?

If you do, try shutting them down and use the option again to create an ISO.

Why do you need a custom recovery disk, since the recovery disk is also Vista 32bit do you need drivers that were not included with Vista?

Dave

[NAlexS]

Right - we have a network hard drive, and we just trying to create the ISO at the moment onto the local hard drive.

(nb I've had no problems with Ghost running on Windows 7 64 bit)

Cheers.

[Brian_K]

---

NAlexS wrote:

we have a network hard drive,

---

NAlexS,

You don't need drivers for that. As Dave mentioned, why do you need a custom recovery disk?

[NAlexS]

NB sorry no ISO software running,.

I guess I could create a recovery disk on another PC (Windows 7 64 bit) and point it to the Vista 32 bit network card drivers right?

Although I'd love to get it working on Vista.....

Thanks....

[NAlexS]

> You don't need drivers for that. As Dave mentioned, why do you need a custom recovery disk?

The network drive has the backups.
If windows fails a Ghost disk needs booting up.
The vista PC will need it's network card running in order to access the network drive, I'm trying to create a disk that will boot up and access the network as simply as possible.

Cheers and thanks :)

p.s. The CAPTCHA here is driving me looney :)

[DaveH]

That would be easier than troubleshooting the ISO creation problem on the Vista system.

Either way, you would need the Vista 32bit network drivers in a non-exe format.  You need the .inf, .sys, and .cat files in a folder some place.

So you could put those files on the other system and build the custom disk.  When you get to the driver part of building the custom disk, delete every driver present and then add the Vista network driver.  When you get to the screen to enter the serial number you can enter the serial number of the other version of Ghost.

The only drivers you really need in the recovery enviroment are the hard drive controllers and network adapter.  I'm pretty sure the included hard drive controllers will work fine.

Dave

[DaveH]

---

NAlexS wrote:

> You don't need drivers for that. As Dave mentioned, why do you need a custom recovery disk?

The network drive has the backups.
If windows fails a Ghost disk needs booting up.
The vista PC will need it's network card running in order to access the network drive, I'm trying to create a disk that will boot up and access the network as simply as possible.

Cheers and thanks :)

p.s. The CAPTCHA here is driving me looney :)

---

Sorry, I didn't see this post.

Brian is correct and thats what I was getting at.  You don't need to add any drivers unless they were not included in the Vista setup because the recovery disk is built on Vista SP1 32bit.

You might want to try the original unmodified recovery disk first and see if it works.

Dave