01-30-2010 05:17 PM
I've running Windows 7 and have Norton Ghost V14 backing up to an apple Time Capsule
I can create a back up, that's not a problem
When I load up the bootable recovery CD I can't map a drive to the Time Capsule.
I'm connecting the device through hard wire, I can PING the TC but can't map a drive.
I've tired \\<TC IP>\Time Capsule Disk\ (any everything else mentioned in different forums that I've Google) but can't get it to map the drive
When in windows (7) I can map to it via \\<TC IP>\Time Capsule Disk\
Has anyone come across this problem and SOLVED IT
Solved! Go to Solution.
01-30-2010 11:52 PM
Nope, that doesn't solve the promlem
when i leave the username/passwork black, i get a pop up window saying that it can't find the device
where i try to log on with a different user it says
'A specified logon session does not exist. It may be already been terminated'
Do I leave the network settings on automatic (DHCP) or do i need to change that, ipconfig output seems to look good
01-31-2010 12:44 AM - edited 01-31-2010 12:50 AM
What UNC path are you using (\\remotecomputername\share)?
Do you see the username and password box after this?
In general I'd leave it on DHCP but could you try a crossover cable with static IP addresses.
These are old instructions I used for Ghost 10...
Boot to the RE
Click and adjust Time Zone
Click Network (on the left)
Click Start My Networking Services (and wait for a while)
Click Configure Network Connection Settings
Put a dot in Use the following IP address (this is for the computer you are currently using)
Input the IP address and subnet mask of the NIC (although the final IP field can be anything)
For Default Gateway use the above IP address with the final field changed.
For Preferred DNS server addresses use 184.108.40.206 and 255.255.255.255
Click Map a Network Drive
DON’T click Browse
Accept Y: drive as the mapped drive letter
Type in the shared folder name as \\IP address of other computer NIC\share (you must have a static IP address. Computername doesn’t work)
Enter username and password. Click OK
Click Recover (on the left)
Click Recover My Computer
Continue as above
Edit.... I don't understand Time Capsules. Do they have folders? What is "Time Capsule Disk"? Maybe you need a standard cable for this.
01-31-2010 01:40 AM
As far as I looked into it Time Capsule does use shared folders
the UNC path I use is \\220.127.116.11\time Capsule Disk\, this is the same UNC path that appears when Ghost is performing a back up
there are forums that say that the shared folder is \\18.104.22.168\Disk\, tried that with no luck!!!
on Window 7 i map the drive \\22.214.171.124\time Capsule Disk\ WITHOUT changing the username password, which is the thing that puzzles me!! I've been successful in mapping a drive on and XP machine using the same path.
Not sure if this a TC problem or a ghost problem connecting to NAS. I can't seem to isolate the problem at the moment.
just to break it down a little. (I'm not a network guru) if I can ping the TC via the Ghost recovery CD boot disk then that eliminated a network issue, is this assumption correct?
If so, the problem it getting the correct UNC path and associated credentials?!?!? is that where I should be focusing on?
01-31-2010 02:01 AM
I'm with you now. I didn't realize you were using an IP address. That is not DHCP so you may have to remove the automatic network settings.
From windows can you created a shared folder on the Time capsule and call it abc. No spaces. They may be causing a problem. Put a .v2i in abc.
Then your UNC would be \\126.96.36.199\abc
You would have to setup the IP address, subnet mask, Default Gateway and Preferred DNS server addresses.
01-31-2010 02:58 AM
I figured it out!
problem was how I was authenticating
Few background things to note
From the Airport Utility click on the Time Capsule
1. in the summary tab, note down the IP address on the time capsule (in this case its 192.168.0.3)
2. in the summary tab, note down the name of the TC (User defined during set up)
3. Click on Manual Set up (you may need to enter in the TC Password)
4. Click on the Disk menu
5. Take note of the shared folder (By default it's Time Capsule Disk)
6. Click on the file sharing button
7. Click on the file sharing check box
8. In the Secure Shared Disks: Select: With time capsule password (But you can selects individual accounts it you want)
the username for the device is 'admin'
Now in the the Norton Recovery BOOT CD
9. mount network drivers
- i didn't need to change any network settings DHCP worked fine
- if you like check if you have connectivity by PINGing the TC (in my case 192.168.0.3)
10. Select to mount a drive
- UNC Path \\<TC-IP>\<Shared Folder> (\\192.168.0.3\Time Capsule Disk)
- Click on the authenticate as another user link, (this is what stumped me)
Username : <TC-Name>\admin **You'll need to add in the name of the TC!!!!!!
Password: <TC Password> HipHipHorayProblemSolved
11. the network share has been mounted
WooHoo now I can sleep in piece!
Thanks Brian for your assistance.