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fer
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fer
Posts: 6
Registered: ‎10-13-2008
Accepted Solution

Norton Ghost hard drive copy ignores "ignore bad sectors"

I am attempting to use Norton Ghost 15 to copy my old hard drive. My old hard drive has minor issues with bad sectors. Also I want to avoid reinstalling all my programs, so a simple backup of documents will not do the job. I  have duly tried to use Norton Ghost 15’s “Copy my hard drive” to create a new hard drive. As I am aware of the bad sectors issue, I did tick off the “ignore bad sectors” option. However I keep getting an error message:

 

"Error EC8F17B3: Cannot complete copying of  (C:\) drive.  Error EC8F0409: Cannot copy source drive to destination location. 

 

"Warning AC8F1FCC: The type of errors encountered indicate that this hard disk drive is about to fail. It is recommended that this drive be replaced soon. To ignore this error and backup this drive, select "Ignore bad sectors during copy" from the advanced options in the Drive Backup Wizard.

 

"Warning A7C30019: The type of errors encountered indicate that this hard disk drive is about to fail. It is recommended that this drive be replaced soon. To ignore this error and backup this drive, select the ignore bad sectors option. (UMI:V-281-3215-6067)

 

"Details: Source: Norton Ghost"

 

 I did select the “ignore bad sectors”, but Ghost seems to ignore this and then advises me to do something that I did in any case. How does one get past this? I am actually following Ghost's advice by replacing the drive, so this is rather frustrating.

 

Thanks

 

PS: How does one change one's user name for these forums? I have been up down through all the options, but where it does appear it is grayed out.

 

PS: The word verification at the bottom of the posting page is buggy.

Super Spam Squasher
DStain
Posts: 1,879
Registered: ‎08-26-2010

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

fer,

You could try and run a "One Time Backup" onto your destination drive and then use the "recovery point browser" to verify the files created.

Then prepare the new drive ready to do the "Image transfer" but don't tick the box to ignore bad sectors, I can't guarantee it but it might be worth a try.

 

Deric

Super Spam Squasher
DStain
Posts: 1,879
Registered: ‎08-26-2010

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

fer,

Don't forget to ignore the bad sectors when you backup using the "One Time Backup" it can be set by opening the Advanced tab.

Once you have a backup of the old drive ignoring the bad sectors then I would have thought that you won't get the error message when running the image transfer onto the new drive.

 

Deric

fer
Visitor
fer
Posts: 6
Registered: ‎10-13-2008

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

Thanks Deric,

 

I have never attempted a recovery from Ghost before, so I am wondering about a few basic things. In fact, I bought Ghost and a new hard drive this past week just to get this bad sector issue, that chkdisk throws up occasionally, out my life.

 

I don't know what is going to happen to the new drive when I transfer the image of my old drive onto it. Wouldn't it try to overwrite the saved one time backup as well? Wouldn't it be better to save the one time backup to an external USB drive?

 

One of the things that a Norton drive copy does is to "set [the new] drive active for booting OS)" and another is to "copy [the] MBR". Thirdly it can make the new drive "a primary partition"; I have to admit I don't know what this means. When one does a recovery does one have to do these three 'manually’, or will there be boxes to tick off? As for "setting the new drive active (for booting)" couldn't one just unplug the old drive on the motherboard?

 

Sarel

Super Spam Squasher
DStain
Posts: 1,879
Registered: ‎08-26-2010

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

sarel,

have a read of this post here this will give you simple instructions on how to copy one drive to another using the image -restore method.

It is not easy with Ghost 15 but after a bit of practice it can be done.

If you run a backup and tick the box to ignore bad sectors then the backup should be valid, you can verify it to make sure the file is usable.

We would always recommend saving to an external drive because it is safer to do that and the image is external to the pc.

 

fer
Visitor
fer
Posts: 6
Registered: ‎10-13-2008

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

Thanks Deric

 

I will use your advice at  "using Norton Ghost 15 to restore to a new hard drive". I see it answers my questions about setting the drive and the MBR. For now, I'll get my PC to get going on the one time backup.

 

Sarel

Super Spam Squasher
DStain
Posts: 1,879
Registered: ‎08-26-2010

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

Sarel,

best of luck,

get back to us if you run into trouble.

 

Deric

Rootkit Eradicator
Brian_K
Posts: 5,700
Registered: ‎04-19-2009

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"


fer wrote:

 I did select the “ignore bad sectors”, but Ghost seems to ignore this and then advises me to do something that I did in any case. How does one get past this?


fer,

 

Keep trying but if there are too many bad sectors then no imaging software will be able to help you.

Super Phishing Phryer
DaveH
Posts: 5,688
Registered: ‎01-06-2010

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

If your able to do the "one time image" onto your removable drive.  Verify the image with Ghost and if it checks out OK, run a chkdsk /r  on the drive and then attempt another image without having to skip the bad sectors.

 

Hopefully you can end up with 2 full images:

first image that skipped bad sectors

second image that has no bad sectors

 

Do it in that order because if your drive is failing it's possible chkdsk might make it worse.

 

If your unable to make an image skipping the bad sectors, you need to copy all your important data off that drive while you stil can.

Best of luck,

Dave

fer
Visitor
fer
Posts: 6
Registered: ‎10-13-2008

Re: Norton Ghost hard drive copy ignores "ignore bad sectors"

Thanks Dave

 

I have now made the one time backup on an external USB hard drive.

 

Where in Ghost do I verify the image? My guess was that it 'd be a tool but I it is not listed there. Or is it part of one of the tasks?

 

I will then do a chkdsk/r on the old hard drive with the bad sectors. Is that right, or did you mean I should do the chkdsk/r on the USB drive where I stored the one time backup?

 

After that I will attempt to do a one time backup without skipping the bad sectors. If the chkdsk/r has somehow solved the bad sectors issue, I wonder if I cannot attempt a simple 'copy  my hard drive' at that point? However if the "don't ignore bad sectors" backup didn't work I will only have one option and that is to do a recovery with the old image I made with the "ignore bad sectors".

 

Before I do that any of that though, I have decided to also make an SRD (the "Symantec Recovery Disk"). I bought Ghost as download so I don't have the CD.

 

I actually suspect that the bad sectors issue on my old hard drive is not that bad, because it does not sound like it is failing. It is  quite new. None of my programs are showing symptoms that are missing anything. I am only missing the mp3s from one CD that I recently ripped. That is what prompted me to do a chkdsk, which picked up bad sectors, which led me to all of this. Other than that none of documents, recent or old, are missing.

 

Sarel