Reply
Regular Contributor
berzerk
Posts: 54
Registered: ‎04-14-2011

Norton Power Eraser

[ Edited ]

so i decided to run a NPA scan because i was bored, when the results came in many lulz were had.

 

check the screenshot result.

 

eraser1.jpg

eraser2.jpg

 

so, norton power eraser thinks that the installer for Norton Internet Security 2012 is a bad file and wants to remove it.

 

[edit: Please keep post content courteous per the Participation Guidelines and Terms of Service.]

Symantec Employee
dkane
Posts: 18
Registered: ‎08-25-2009

Re: Norton Power Eraser

That's pretty funny. If you right-click and choose Properties on the installer executable, does it show up as digitally signed? NPE is pretty aggressive in detecting untrusted executables sitting around on one's desktop.

 

I'd love to see the ETL logs if you feel like providing them.

Regular Contributor
berzerk
Posts: 54
Registered: ‎04-14-2011

Re: Norton Power Eraser

my bad, the file is an old setup executable of the 2011 version that i had stored on my external hdd but its still funny to see that NPE says it's a bad file. it's digitally signed as the screenshot shows.

 

eraser3.jpg

 

where would one find the ETL logs?

Phishing Phryer
DaveH
Posts: 4,666
Registered: ‎01-06-2010

Re: Norton Power Eraser

To check the digital signature you need to click that line once to highlight it and then click the detail button.

The next screen will tell you if the signature is OK or not.

Odd, I have the same file and it shows the same date but a different time.

I haven't tried running power eraser though.

 

NUser
Posts: 62
Kudos: 18
Solutions: 3
Registered: ‎08-31-2010

Re: Norton Power Eraser

Hi berzerk,

 

You would find the logs in the following location.

 

Vista/Win7: C:\Users\<USERNAME>\AppData\Local\NPE

 

XP: C:\Documents and Settings\<USERNAME>\Local Settings\Application Data\NPE

 

Please send us the NPETraceSession.etl (and also the NPETraceSessionBoot.etl, if such a file exists)

 

Thanks!