Hi
I looked at Check It. I'm not very computer literate although I been using them for years now. I just ran the had drive part and that shows no errors. My son ran check disk for me the other day and that came up ok also. I'm the same person who had the problem of getting the idle full system scan to run. My son does most of the maintenance type stuff for me. He had to reinstall Norton's System Works 12 twice to get it to work properly. I think the first time, he used a removal tool given to us by Norton Email support which didn't do the job right. Before the 2nd reinstall, we got our own removal tool from Symantec site and then it worked correctly. It has done the idle full system scan now for the last 2 Monday nights.
Since System Works 12 standard was reinstalled twice 2 weeks ago, I don't think another reinstall would work to fix that. After the last reinstall, I believe the recycle bin did load up correctly for a couple of days and then the same thing started to happen. I have to hit that services part and stop and restart the protected service and then it works correctly until the next reboot. Some times it will work correctly for that reboot also, but then it happens again. I had the same problem with System Works 11 also. Some times it would load up ok and other times it wouldn't.
Is there any particular part of that check it that I should run to find any information that may help? There's probably no one here who uses the program to help me. Since I'm not very puter literate and on in age, my son is the one who would have to do what may be necessary to do. He doesn't live with me, so I have to wait till he can come.
Is there a way to d/l the part that is supposed to be used for the protected recycle bin so that it boots up correctly? Can it be put on live update or something?
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