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Contributor
shinji
Posts: 11
Registered: ‎05-10-2009
Accepted Solution

Norton Removal Tool is coming back expired

[ Edited ]

When I try to run the Norton removal tool it comes back saying that it is expired.  System date/time is correct and it points to url http://www.symantec.com/nrexpired which just leads to a page not found message.  Can you please advise or update the tool?  This occurs regardless of the OS or product installed (or previously installed).

 

EDIT:  Now the tool shows http://www.symantec.com/nrtexpired which is a valid url but  it still comes up expired on even that version.

Message Edited by shinji on 08-31-2009 03:16 PM
Newbie
rjsmith53
Posts: 1
Registered: ‎08-31-2009

Re: Norton Removal Tool is coming back expired

I am having the same problem even after deleting the key from the registry. What is up with that?
Newbie
Cellux
Posts: 1
Registered: ‎08-31-2009

Re: Norton Removal Tool is coming back expired

Yep, happening to me too..

 

Guess I'll have to stop using Norton if I can't re-install their programs.

 

*laughs epicly*

Symantec Employee
bkennedy
Posts: 263
Registered: ‎08-07-2008

Re: Norton Removal Tool is coming back expired

All,

It is updated and should be fine now.

 

bk 

Newbie
gcoulter
Posts: 2
Registered: ‎09-01-2009

Re: Norton Removal Tool is coming back expired

Sorry - Still does not work - Current download as of this morninging 2009.09.01 is version 2009.0.5.40 which still says expired.

What "version" should we be getting and where to we get it?

Thank you for your help!

 

Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: Norton Removal Tool is coming back expired

www.symantec.com/nrt

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone

Newbie
gcoulter
Posts: 2
Registered: ‎09-01-2009

Re: Norton Removal Tool is coming back expired

Thank you - that one works - it is version 2009.0.5.41

 

Norton Fighter
mdturner
Posts: 5,308
Registered: ‎04-11-2008

Re: Norton Removal Tool is coming back expired

[ Edited ]

Good to hear that.

 

 

Message Edited by mdturner on 09-01-2009 02:26 PM

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone