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deedee4444
Posts: 1
Registered: ‎03-14-2012

Norton Rescue Tools..Removing Win 23 From My Computer Completely...

Hello! Norton...

I just download your Norton Rescue Tool in order to remove the virus called a Generic Win 23 from my computer...It seem to have removed this virus, but I don't think completely, because it keep trying to attack my computer...

[When I sign-Off everything is okay once I use your Norton Rescue Tools, but when I sign-back online the Generic Win 23 virus returns.

[Microsoft and Norton both reported that my computer is free Of virus, but yet this virus keep attaching itself to my computer...Can someone please help me remove this "pesky" virus completely...I will wait for a response.

Thanks,

[Note: This virus seemed to have appeared when I followed a "friend" on Facebook. ]

 

Fix even the most severely infected computers with Norton Rescue Tool...[This Seems To Be The Problem That I'm Experiencing With My Computer.]
Sometimes computers become infected with difficult to remove "scareware" programs or they get so infected by threats that are deeply buried in the computer's operating system that special tools are required to remove them. That’s where Norton Rescue Tools can help. The Norton Bootable Recovery Tool and Norton Power Eraser are designed to target and eliminate these hard to remove threats and unique types of crimeware that according to the FBI are costing unsuspecting consumers more than $150 million per year1. Read more below to see which Rescue Tool provides the best solution to restore your computer's health.

Super Spam Squasher
DStain
Posts: 1,871
Registered: ‎08-26-2010

Re: Norton Rescue Tools..Removing Win 23 From My Computer Completely...

Hi deedee4444,

I don't suppose you have backed up your computer with Ghost, if so it is a simple matter to re image after clearing the drive.

Perhaps the only other way is to clean the drive with an effective cleaning tool and reinstall the O/S.

Sorry I can't be of further help.

 

Deric

NUser
Posts: 64
Kudos: 19
Solutions: 3
Registered: ‎08-31-2010

Re: Norton Rescue Tools..Removing Win 23 From My Computer Completely...

Hi deedee4444,

 

Can you please run a scan using the Norton Bootable Recovery Tool?

 

The tool is available for download at http://security.symantec.com/nbrt/nbrt.aspx. In case you need any help using the tool, please visit the tutorial page at http://www.norton.com/nbrt2012.

 

Let us know how it goes.

 

Regards!

yank
Posts: 9,399
Kudos: 2,063
Solutions: 471
Registered: ‎12-02-2009

Re: Norton Rescue Tools..Removing Win 23 From My Computer Completely...


NUser wrote:

Hi deedee4444,

 

Can you please run a scan using the Norton Bootable Recovery Tool?

 

The tool is available for download at http://security.symantec.com/nbrt/nbrt.aspx. In case you need any help using the tool, please visit the tutorial page at http://www.norton.com/nbrt2012.

 

Let us know how it goes.

 

Regards!


The links supplied  above do not work because there is a period (.) inlcuded at the end of both URLs.

 

The following links should work:

 

http://security.symantec.com/nbrt/nbrt.aspx

 

 

http://www.norton.com/nbrt2012