11-28-2009 10:45 AM
11-28-2009 12:42 PM
Welcome to the forum. How long ago did you purchase S&R? I believe Symantec allows you to redownload your files for 60 days by accessing your Norton Account. Further, if you purhcase extended download protection I believe you can redownload files for at least a full year, if not two years.
Which version of OS do you have and 32 or 64 bit? What type of backup drive do you have? If you have a standard internal or external USB drive the default recovery CD will probably work for you. But if you have specialized backup configurations such as RAID, then a custom recovery CD is generally required.