01-29-2011 11:53 AM
Hello,
I am a user of Nortons Security Suite for Comcast and I have noticed I am unable to disable the background full system scan.
I have a Solid State Disk Drive (SSD) and would like to turn this feature off.
How come I am unable to turn this off? What is the point of doing a full system scan every day?
This is very frustrating.
Chris
Solved! Go to Solution.
01-29-2011 03:28 PM
Hi,
the idle time Full System Scan, when it is done preperly, runs only once week, on the other 6 days only Quick Scan will be run.
So if you have the time, please let the scan finish, then it will not run for a week again.
Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.3.1.22, Norton Utilities 16
02-06-2011 07:15 PM - edited 02-06-2011 07:18 PM
I also find it very annoying, Always getting a popup Norton Security Suite running a background scan...... and dont agree that once it runs full scan it wont show again for a week...... It pops up every minute... I guess its time to delete Norton Security suite and go with a better free software that won't popup every minute or soo.... why can't there be a setting to turn it off?? like you can in NIS 2011..
02-07-2011 07:47 AM
Some general info which may help explain what you are asking.
Once the Idle Full System starts (when the system is in idle), it will run until system comes out of idle - which could be 5 minutes, 1/2 hour, or longer. Once system activity is detected the scan stops and rmains stopped unti such time as the system goes backinto idle. Once that occurs, the scan picks up from where it left off (and displays the popup syaing it is background tasks). It will continue this cycle until one of two thigns ocur. The full system scan completes durin idle time or the scan has been delayed so many tmies it just forces itself to be completed. Once it forces itself to completion it may load down your system. Once it is complete your system speed will return to normal and the 7 day clock for Idle Full System Scan will be reset and the scan wil not run again for 7 days.
You can go to Tasks > Check Norton Tasks > and this will tell you the last time your Idle Full System Scan was completed.
Now in regards to the "it pops up every minute". The Idle Time Out can be set from 1 Minute to 10 minutes, so you may need to check your Idle Time Out setting and readjust it for a longer period of time. Settings > Administrative Settings > Idle Time Out drop down.
The reason NSS and Norton 360 are not as programmable as NIS is because they are meant to be "set it and forget it" type programs. They are intended fo rthe lesser tech savy user than NIS is intended for.
Hopefully this explains some of what you are seeing.
02-07-2011 03:20 PM
yank wrote:Some general info which may help explain what you are asking.
Once the Idle Full System starts (when the system is in idle), it will run until system comes out of idle - which could be 5 minutes, 1/2 hour, or longer. Once system activity is detected the scan stops and rmains stopped unti such time as the system goes backinto idle. Once that occurs, the scan picks up from where it left off (and displays the popup syaing it is background tasks). It will continue this cycle until one of two thigns ocur. The full system scan completes durin idle time or the scan has been delayed so many tmies it just forces itself to be completed. Once it forces itself to completion it may load down your system. Once it is complete your system speed will return to normal and the 7 day clock for Idle Full System Scan will be reset and the scan wil not run again for 7 days.
You can go to Tasks > Check Norton Tasks > and this will tell you the last time your Idle Full System Scan was completed.
Now in regards to the "it pops up every minute". The Idle Time Out can be set from 1 Minute to 10 minutes, so you may need to check your Idle Time Out setting and readjust it for a longer period of time. Settings > Administrative Settings > Idle Time Out drop down.
The reason NSS and Norton 360 are not as programmable as NIS is because they are meant to be "set it and forget it" type programs. They are intended fo rthe lesser tech savy user than NIS is intended for.
Hopefully this explains some of what you are seeing.
Thanks for the explanation.... the idle time out setting is set to max 10 minutes. i checked the task and full scan was cancelled probably because i keep closing the popup.... duration was 19 seconds before being cancelled so i'll guess i will let it finish next time it pops up then after that then shouldnt get anymore pop ups for the rest of the week? or atleast tonight right...
Thanks
03-02-2011 08:13 PM
I have a different problem...180 degrees out. On four of our five computers...idle full system runs regularly. On the fifth computer(mine), idle full system scan won't run at all. It might have run once, right after installation, then no more.
Idle quick scan runs fine...but not the full scan. I've tweaked every NSS setting I can think of.
Any suggestions?
03-03-2011 05:42 AM
jafesq wrote:I have a different problem...180 degrees out. On four of our five computers...idle full system runs regularly. On the fifth computer(mine), idle full system scan won't run at all. It might have run once, right after installation, then no more.
Idle quick scan runs fine...but not the full scan. I've tweaked every NSS setting I can think of.
Any suggestions?
You can check this first:
From the main page, select Tasks > Check Norton Tasks (lower right corner Under PC Tuneup Tools) > On new page, under Background Jobs, locate the Idle Full System Scan, check the last date it was run, and the Status. It should show as Complete and the date should be less than 7 days old. Once the inital scan is complete, it should run (start) again 7 days later, and every 7 days after that. If you let us know what the status and date are perhaps it will be a clue as to what is going on.
Yes, I have a suggestion of what you can try, while waiting for a response. Perhaps you have done too much tweaking and got a setting/combination of settings incorrect/different from the other 4 systems. I would start by comparing each and every setting on the problem system to each and every setting on one of the correctly running systems.
Ple4ase keep us updated on what/if you find any settings different.
03-04-2011 07:43 AM
Moved to original thread for better exposure.
03-06-2011 06:31 AM
I haven't come across any settings that are different...is there a way to reset to default settings and start over? For now, everything on my computer is set to "automatic"...but in the past I've even set it to "weekly" and it still wouldn't run automatically. Set the idle time timeout to 1 minute...same result.
Idle Time Full System Scan last ran on my computer on 8/7/2010...status is "complete".
Thanks in advance for your help with this....
John
03-06-2011 07:39 AM
jafesq wrote:I haven't come across any settings that are different...is there a way to reset to default settings and start over? For now, everything on my computer is set to "automatic"...but in the past I've even set it to "weekly" and it still wouldn't run automatically. Set the idle time timeout to 1 minute...same result.
Idle Time Full System Scan last ran on my computer on 8/7/2010...status is "complete".
Thanks in advance for your help with this....
John
How about a long shot?
Please go to Settings > Antivirus > Scans and Risks Tab > Scan Exclusions > Configure. The only item listed by default is \System Volume Information. Insure that by chance C: is not listed. This would stop NSS from scanning your C drive.
I am not aware of a "reset to default settings". However a total removal/reinstallation would accomplish that. The following will guide you through the procedure: Please note, you will be redirected to the Comcast Forum for the following procedures.
