I feel cheated! I bought Norton Utilities specifically because I wanted a top quality, reliable disk degramenter. I guess I live in the past, because I used to love the defragmenter that Norton had back about 4 or 5 years ago. And I used to love and admire Norton back in the mid-80's, when it was a DOS product. It was an example to the rest of the vendors in the marketplace.
My, how things have changed. I had checked the Norton site prior to buying, and ran down the list of features that Norton utilities had versus other products they sell. It clearly said it included a disk defragmenter. So, I paid $49.99 for the box product, installed, and, to my surprise, the disk defrag button is just a link to the Microsoft Disk Defragmenter. That is fraud, in my book. Nowhere in the product description do they tell you this. Talk about bait and switch.
Here's what the screen says for disk defragmenter:
Disk Defragmenter | Launches the Windows Defragmenter utility designed to analyze and defrag your hard drives. |
If I try to return the product, there is a re-stocking fee, plus I don't get refunded for S&H, and I have to pay postage for my return.
So, I ended up with a pretty expensive Register Optimizer, plus a few 1/2 baked miscellaneous utilities that duplicate other things I already have, such as items in Norton 360. (I have been getting more and more disenchanted with 360, by the way.)
I am very discouraged. I think next update cycle I will consider a different manufacturer. (Remember when you bought a product, and YOU OWNED it???? Now, you get a limited term license for a buggy product and the manufacturer can choose to disable it whenever he wants to, cannot be used in other computers you own unless the license count is at least 1, and you get disgraceful sales support. Don't you love progress???)
Anyway, BUYER BEWARE! If you are looking for a disk defrag, forget Norton and Symantec --- it is not the right place to look.
I wish I had read the posts before throwing away my $50.
