01-04-2011 06:37 PM
I am running NU 14.5 on my computers without any problems. I download the trial version of NU 15 and installed it. However, speeddisk, diskdoctor, and unerase won't work. I uninstalled it, reinstalled it, and same problem. I have tried both the rc3 version and the rc5 version. Any ideas or thoughts? I went back to NU 14.5 in the meantime. Thank you.
01-04-2011 11:49 PM
When you see that Norton Disk Doctor, Speeddisk and Unerase are not working, could u provide more information on what happens exactly? Do you receive any error message?
01-07-2011 07:45 AM
NPE and Ghost shouldn't impact this. Could you go into the NIS settings and turn off Norton Product Tamper Protection temporarily to see if that makes a difference?
01-08-2011 03:24 AM
Yes I did. I uninstalled NU 14.5 before installing NU 15.0 I turned off the Tamper Protection in NIS 2011 before installing NU 15 too. I have tried installing in regular mode and safe mode. Regardless the three "tools" do not work....Unerase, Speed Disk, and Disk Doctor.