Other Norton Products

[Love2Drive]

Speed Disk, the defrag options, I get the error "Speed disk has detected a system restore point or backup in progress on this volume" when neither is actually occurring.

Contacted an agent thru Norton online chat that ran speed disk on my machine by using the force option. However this option deleted all the restore points. Not very neat!

I believe this must be an error in the product, there was no backups running or restore points being created that where initiated by me.

Any help would be appreciated

[dickevans Super RootKit Eradicator]

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Love2Drive wrote:

Speed Disk, the defrag options, I get the error "Speed disk has detected a system restore point or backup in progress on this volume" when neither is actually occurring.

Contacted an agent thru Norton online chat that ran speed disk on my machine by using the force option. However this option deleted all the restore points. Not very neat!

I believe this must be an error in the product, there was no backups running or restore points being created that where initiated by me.

Any help would be appreciated

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Welcome,

This is the first time I have read of a problem like this. There is a very close relationship between windows defrag and Norton Speed Disk. Do you have that feature scheduled to run at any time in the windows task scheduler?

Thanks

[Love2Drive]

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dickevans wrote:
Welcome,

This is the first time I have read of a problem like this. There is a very close relationship between windows defrag and Norton Speed Disk. Do you have that feature scheduled to run at any time in the windows task scheduler?

Thanks

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Dick:

The only backup scheduled to run is on my Seagate drive all other backups are manual.

[Love2Drive · Accepted solution]

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Love2Drive wrote:

Speed Disk, the defrag options, I get the error "Speed disk has detected a system restore point or backup in progress on this volume" when neither is actually occurring.

Contacted an agent thru Norton online chat that ran speed disk on my machine by using the force option. However this option deleted all the restore points. Not very neat!

I believe this must be an error in the product, there was no backups running or restore points being created that where initiated by me.

Any help would be appreciated

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Let me expand this issue:

The message that appears when running the optimization feature:

:

I'm at issue with:

The statement "Optimizing this volume will remove Restore Points, and proceeding during a Backup process may result in poor optimization and failure of the Backup task.

Now this really puts one in a real comfort zone. Is this the best from Norton? This is the kind of message a programmer use when is job has bombed, not for an end-user. The best Norton can do is run the Force option with no explanation of how to fix the problem. I guess, YOU SPEND YOUR MONEY AND TAKE YOUR CHANCES.