Other Norton Products

[crvoss]

I purchased Norton Utilities 15.0.0.124 and installed it on one of my laptops several months ago. I then repaired another laptop and attempted to install it on it using the code on the About dialog and it didn't work. How do I install to the second and third computer - I understand that the program is licensed for 3 computers?

[dickevans Super RootKit Eradicator]

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crvoss wrote:

I purchased Norton Utilities 15.0.0.124 and installed it on one of my laptops several months ago. I then repaired another laptop and attempted to install it on it using the code on the About dialog and it didn't work. How do I install to the second and third computer - I understand that the program is licensed for 3 computers?

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Welcome,

Unless the package you purchased specifically states that it is for 3 PCs, it isn't. It is a single user license and will not work on more than one computer at a time.

Keep us in the loop. We'll be here when you need us

[Krusty13]

Welcome crvoss,

Did you purchase from Symantec on line,  or from a retail store?  If you purchased from a retail store,  the Product Key you need will be on the CD sleeve,  but if you purchased on line then the Product Key would probably be listed in your Order History in your Norton Account.

When you find the Product Key it needs to be entered exactly as it is displayed.

If you have troubles finding it, you can contact Customer Support.  Live Chat is usually the quickest.  You can reach them at http://www.norton.com/chat.

Let us know how you get on.

Thanks,  Dave.

[crvoss]

I looked at my Norton Account and found Norton Internet Security but did not find Norton Utilities yet I did download it and paid for it. How do I proceed?

[dickevans Super RootKit Eradicator]

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crvoss wrote:

I looked at my Norton Account and found Norton Internet Security but did not find Norton Utilities yet I did download it and paid for it. How do I proceed?

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Hi,

Your Norton Accoount keeps track of your subscriptions not your licenses. Might be something to post about in the product suggestions forum.

Where did you download it from?

Thanks

[Krusty13]

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dickevans wrote:

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crvoss wrote:

I looked at my Norton Account and found Norton Internet Security but did not find Norton Utilities yet I did download it and paid for it. How do I proceed?

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Hi,

Your Norton Accoount keeps track of your subscriptions not your licenses. Might be something to post about in the product suggestions forum.

Where did you download it from?

Thanks

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Dick,

I purchased NU15 from a retail store and when I log in to my Norton account there is an option to View Order History.  When I click that it brings up Norton Utilities 15.  Clicking View reveals details including my Product Key for NU15.

Thanks,  Dave.

[dickevans Super RootKit Eradicator]

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Krusty13 wrote:

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dickevans wrote:

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crvoss wrote:

I looked at my Norton Account and found Norton Internet Security but did not find Norton Utilities yet I did download it and paid for it. How do I proceed?

---

Hi,

Your Norton Accoount keeps track of your subscriptions not your licenses. Might be something to post about in the product suggestions forum.

Where did you download it from?

Thanks

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Dick,

I purchased NU15 from a retail store and when I log in to my Norton account there is an option to View Order History.  When I click that it brings up Norton Utilities 15.  Clicking View reveals details including my Product Key for NU15.

Thanks,  Dave.

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Dave,

Agreed, the information is in the order history, but it is not in the subscription history as it is not a time sensitive subscription. My bad for not being more specific.