Reply
Newbie
nu_user
Posts: 1
Registered: ‎06-02-2011

Norton Utilities(NU) version 14.. Trying to install a non-existing program

Hi,

 

Norton Utilities(NU) version 14...when I try to run it...its trying to install a non-existing program(Turbo tax) ItsDeductible). It used to exist on a now non-existing partition(D:).....How do I fix this please?

 

Why is NU trying to install this program...when my d:\ partition no longer exists...

 

I've gone to regedit and tried to remove all occurrences of turbotax itsdeductible 2006 from my registry...still not resolved.

 

The reason I know this is NU is when I go to task manager it shows NU is running(nu.exe) not turbotax Itsdeductible....

 

Appreciate your help.

PapauZ
Posts: 6,765
Topics: 389
Kudos: 1,020
Solutions: 374
Registered: ‎04-08-2008

Re: Norton Utilities(NU) version 14.. Trying to install a non-existing program

Hi,

 

please try first to download the latest installer package: www.norton.com/nu14


Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.3.1.22, Norton Utilities 16