05-11-2010 03:21 AM - edited 05-11-2010 03:23 AM
You coiuld check out this thread for information. The tool is not intended for public use but rather for use by trained Symantec personnel.
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
05-11-2010 04:16 AM
Mdturner is right. VRQ tool is an internal tool that is meant for identifying and remediating potential malware infections. We don't have any documentation available for our general public on how to use this tool, as it is meant for trained technical support agents. Please refer to the post from Tony Weiss in the thread link given for reference by Mdturner.
Norton Forums Moderator
05-11-2010 11:24 AM
Use the Norton Power Eraser if you want to get rid of malware that slipped pass NIS/NAV.