Other Norton Products

[harcut]

This downloas is the "Virtual Box" program?

Just checkin' to be sure...

[harcut]

Never mind...wife who is a tech student downloaded that program...

[Quads]

Do as the instructions say using internet explorer you go to the ESET website to start the scan, others here and on other Malware removal site threads use the same instructions.

Quads

[Quads]

So Wife is the one that infected the PC hahahaha

[harcut]

That's waht I told her! Will start the second scan now...

[harcut]

Here's the ESET log....

[Quads]

Read all of this message first

Download Combofix http://www.bleepingcomputer.com/download/anti-virus/combofix

• Ensure that Combofix is saved directly to the Desktop <--- Very important
  
  
• Disable all security programs as they will have a negative effect on Combofix,
• Close any open browsers and any other programs you might have running

Doiwnload the attached CFscript.txt, Now  drag the CFScript.txt into the ComboFix.exe  

• If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
• When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

*EXTRA NOTES*

• If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
• If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
• If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Quads

[harcut]

Combo reoort attached.

So, what does it all mean?

[Quads]

Ok you didn't follow the instractions

You used the script as named "CFscript.txt 1 KB.URL" you should download it and have it named "CFscript.txt"

Quads

[harcut]

When I clicked the attachment, it didn't ask me if I wanted to download it...it just opened.  Since I didn't seem to be able to download it, I dragged it onto the desktop.

Do I need to do it over again? No problem. How do I download the file?