04-27-2008 10:36 PM
Earlier in the year, maybe January '08 or December '07, I renewed my subscription for Norton Antivirus 2006 edition using the online method. Some time later, instead of the normal green check mark on the windows bottom tool bar there was a yellow triangle with the symbol '!'. Clicking on the icon brings up a pop up stating "Attention Required" - 1 item is affecting your status - show details (Run Full System Scan - your computer has not been scanned for viruses and other risks. - Click Fix Now to repair selected items.) Clicking Fix Now changes the pop up to a blue '>>' symbol stating "Fixing Problems" - Fixing 1 of 1 problems - Please wait while these items are fixed - (Running Full System Scan - Fixing...). After around 1 second of this screen it reverts back to the original pop up of "Attention Required" etc etc. It would do this every time a 'Fix Now' was attempted. Back when the issue first came up I had done various methods to try and fix the problem through the troubleshooting page and online forums but was unsuccessful. I since then have stopped trying as I do not really use the internet much on this laptop - it's mainly for typing reports and formatting school work to be turned in. Now as school is winding to a close, I am focusing more attention on solving the issue. So I am posting here for any insight.
I somewhat recall in one of the "random forums visited / possible ways to fix this error pages I had looked at" in the past saying something about needing the CD to reinstall something. I did not try that way then as I did and do not have the CD. Perhaps, though, the problem is much much more easier to fix than that. Hence, this post. Any thoughts?
Solved! Go to Solution.
04-27-2008 10:50 PM - edited 04-27-2008 10:51 PM
This computer was purchased last year, I think around January / February '07. At that time, we purchased the 2006 Antivirus software. If there is some free upgrade from '06 to '08 I could do that. I don't "surf" much so I am really not up-to-date about such things. Though, to be fair, I did search for a very short while, before I registed an account on these forums, about any free upgrades from '06 to '07 and turned up some upgrades that were not free (I think 19.95).
04-27-2008 11:34 PM
04-27-2008 11:40 PM
hi Jamoah - from what i've read, upgrades from 2006 and 2007 to 2008 are free with a valid and active subscription - you can download it from here.
Correct and you can simply use your current just bought license
04-28-2008 12:18 AM
04-28-2008 12:42 AM - edited 04-28-2008 12:44 AM