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[SoCalPoke]

I have a notebook computer in which the hard drive is failing.  It intermittently won't boot, which I assume is caused by a hard drive read failure.  I would like to know if I can use Norton Ghost to create an image of the drive (when it boots successfully) and transfer that image to a new drive.  If so, how would I do that and will the computer be logically the same as before (i.e., all applications present and working as before).

thanks for the help

keith

[Brian_K]

Keith,

Ghost 15 can certainly give you a new HD with identical partitions to the old HD. All programs will work the same as on the old HD.

Can you post a screenshot of Disk Management?

http://community.norton.com/t5/Forum-Feedback/Forum-Tip-How-to-post-screenshots-in-the-forum/td-p/25...

[SoCalPoke]

Brian

I'm not sure what you're asking for.  Is "Disk Management" a feature of Ghost?  If so, I don't have Ghost yet.  I posted the question to determine if it did what I needed.  If "Disk Management" is a Windows utility, can you direct me where I can find it?

thanks

keith

[Brian_K]

Keith,

Disk Management is Right click My Computer, Manage, Disk Management.

Are you sure the problem is with the HD?

[SoCalPoke]

Brian

I'm pretty sure it's the disk.  The drive intermittently exhibits a loud rattling sound when spinning up.  When the computer doesn't boot, I get an error message indicating that the OS couldn't be found (or something like that)

I tried to attach the disk management information as a jpg and as a pdf but this messaging system does not allow those file types.

keith

[SoCalPoke]

Went back and read all of the link you provided in your original reply

[Brian_K]

Keith,

Thanks. Your screenshot hasn't been approved for our viewing yet. Shortly.

That does sound like a bad HD. Stand by.

[Brian_K]

Keith,

We can see it now.

You have a 250 GB HD. You can replace this HD with a 250 GB HD or larger up to a maximum of 2 TB. They will all work. Your choice.

Install Ghost 15 and run the Live Update.

Create a One Time Backup of the EISA  partition and a One Time Backup of the Win7 partition. Write the backup images to an external HD.

The options are something like this....

Ghost 15
Tasks tab
One Time Backup
next
choose the partition
next
Browse to the Folder (to contain the image), next
Standard compression
Tick in Verify recovery point after creation
ignore the rest
next
Finish

Let us know when you have the image backups and the new HD. We'll then get you to restore the images to the new HD.

[SoCalPoke]

I've ordered Ghost and a refurbished replacement drive (same model and the one I'm replacing).  The software should arrive in a day or two but it may be a couple weeks on the drive.

[Brian_K]

Create the One Time Backups as soon as you can. In case the current HD fails completely. Make sure you can boot from the Ghost 15 CD into the recovery environment. So test the CD. We'll be using the CD recovery environment to restore the images (recovery points) to the new HD.