07-07-2012 11:00 AM
I have a notebook computer in which the hard drive is failing. It intermittently won't boot, which I assume is caused by a hard drive read failure. I would like to know if I can use Norton Ghost to create an image of the drive (when it boots successfully) and transfer that image to a new drive. If so, how would I do that and will the computer be logically the same as before (i.e., all applications present and working as before).
thanks for the help
07-08-2012 12:51 AM
Ghost 15 can certainly give you a new HD with identical partitions to the old HD. All programs will work the same as on the old HD.
Can you post a screenshot of Disk Management?
07-09-2012 01:44 PM
I'm not sure what you're asking for. Is "Disk Management" a feature of Ghost? If so, I don't have Ghost yet. I posted the question to determine if it did what I needed. If "Disk Management" is a Windows utility, can you direct me where I can find it?
07-09-2012 04:06 PM
I'm pretty sure it's the disk. The drive intermittently exhibits a loud rattling sound when spinning up. When the computer doesn't boot, I get an error message indicating that the OS couldn't be found (or something like that)
I tried to attach the disk management information as a jpg and as a pdf but this messaging system does not allow those file types.
07-09-2012 05:49 PM - edited 07-09-2012 05:52 PM
We can see it now.
You have a 250 GB HD. You can replace this HD with a 250 GB HD or larger up to a maximum of 2 TB. They will all work. Your choice.
Install Ghost 15 and run the Live Update.
Create a One Time Backup of the EISA partition and a One Time Backup of the Win7 partition. Write the backup images to an external HD.
The options are something like this....
One Time Backup
choose the partition
Browse to the Folder (to contain the image), next
Tick in Verify recovery point after creation
ignore the rest
Let us know when you have the image backups and the new HD. We'll then get you to restore the images to the new HD.
07-10-2012 10:46 AM
I've ordered Ghost and a refurbished replacement drive (same model and the one I'm replacing). The software should arrive in a day or two but it may be a couple weeks on the drive.
07-10-2012 01:54 PM
Create the One Time Backups as soon as you can. In case the current HD fails completely. Make sure you can boot from the Ghost 15 CD into the recovery environment. So test the CD. We'll be using the CD recovery environment to restore the images (recovery points) to the new HD.