Other Norton Products

[GAtherton]

I ran Ghost 12 for several years, purchased in 2007. It was set to backup C:/ to a second physical drive - but by late last year the second drive was full. In Feb this year I purchased a new terabyte drive to act as my second hdd and restarted the Ghost backups.

A few weeks back my main disc drive died but I am left with 2 files in 'Norton Backups' on my second drive, one of which is 200GB so I am assuming that that is my backed up data - it is referred to as a 'Symantec Image file' by . The second small file is a 'Symantec Recovery Environment File'. Both dated March 29th which sounds right about the time I installed the new second drive.

I have now restored an O/S (XP) and installed the trial version of Ghost 15 (which I will purchase if this goes well). Ghost recognises the Environment File and seems all ready to restore my data however it prompts for the Symantec Recovery Disk which I cannot find.

So:

1) How do I obtain a new Symantec Recovery Disk ISO and which version do I need - 12 or 15??

2) How best to proceed to restore files? Not really concerned about the System files but there are some large data files we would like back! Do I carry out a 'Custom Recovery Disk' procedure?

Many thanks for any help

Graham

[DaveH]

You don't get the recovery disk with the trial, once you purchase it you get a link to download it.

You need it to restore a system partition, however if your only interested in some of the files in that image then just double click the image file. It should open up in recovery point browser and you can extract whatever you need from that image.

And yes, Ghost 15 supports Ghost 12 images so if you do purchase it get the version 15.

Dave