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Newbie
nbushby
Posts: 2
Registered: ‎06-01-2012

Retaining COM ports with Norton Ghost

We are ghosting a system that is attached to several USB-to-serial devices. These show up as a virutal COM port in Windows. These devices will retain their COM port when detached and re-attached to the same system. However, when an image is restored the COM ports change. The Windows device driver installation mechanism runs and the devices get assigned the next highest port numbers. We would prefer they stay the same.

 

I realize this is probably a Windows issue and not something you can fix in Ghost. Any known work-arounds?

 

Environment:

Windows 7 Professional

GhostCast Server 11

Phishing Phryer
DaveH
Posts: 4,686
Registered: ‎01-06-2010

Re: Retaining COM ports with Norton Ghost

The Norton forum here is for the consumer products.  The Symantec Connect forum is for the business and enterprise products.

 

http://www.symantec.com/connect/

Ghost Solution Suite is under "Endpoint Management"

 

That said, I also think your looking at a windows issue.

Have you tried making an image outside of windows?

I would create a windows PE disk and run Ghost from that locally by booting that system with the disk.

I have a feeling restoring or deploying that image will behave just like the original and windows would not make changes on first boot.

 

Best of luck,

Dave

 

 

Newbie
nbushby
Posts: 2
Registered: ‎06-01-2012

Re: Retaining COM ports with Norton Ghost

Made a post there:

https://www-secure.symantec.com/connect/forums/retaining-com-ports

 

Moderators please feel free to nuke this.