08-05-2012 04:13 PM
Each time I attempt to run another backup, be it incremental or full, (and an incremental is what I want, since I already have a full backup for this month, and an incremental set to run every Sunday at noon), the backup job will start, and will constantly hang on 1% on the "Creating Recovery Point" stage. I've let it run for quite some time, with no change. It seems to be stuck on the "Initializing - Reconcilling volume" stage specifically. I have not defragged either my HDD or the target external HDD, and therefor the "solution" mentioned in this thread http://community.norton.com/t5/Other-Norton-Produc
08-12-2012 12:43 PM
I'm not familiar with command prompt commands. A more in-depth explanation would be helpful.
Also, my weekly backup had to be cancelled once again after remaining on 1% for over a full hour. I am not receiving the service I paid money for, and this is quite frustrating to me.
08-12-2012 08:03 PM
Start > Type "CMD" in search box. When CME.exe is listed, right click it and run as administrator. Once command prompt opens, type "CHKDSK C: /R" without quotes and hit enter. It will ask if you want to schedule the scan at the next boot, say yes and reboot. Let it do it's thing and see if there are any errors. Do the same for any other drive letters you have especially the target drive that contains your Ghost images.
C:\windows\system32>CHKDSK C: /R The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
08-14-2012 09:13 AM
Thanks, that's exactly what I needed. I'm running it on the external hard drive currently, and I'll run the one on the main hard drive tonight before I go to bed, since I doubt I'll be able to use the drive while it's being scanned. Hopefully the results will stay up!
I'll report back here when I have the results of each.
08-14-2012 11:53 AM
Here are the results for the external hard drive:
Free space verification is complete.
Windows has checked the file system and found no problems.
976760032 KB total disk space.
476213680 KB in 10 files.
16 KB in 16 indexes.
0 KB in bad sectors.
96524 KB in use by the system.
65536 KB occupied by the log file.
500449812 KB available on disk.
4096 bytes in each allocation unit.
244190008 total allocation units on disk.
125112453 allocation units available on disk.
08-14-2012 06:22 PM
SRD=Symantec Recovery Disc, It's the disc that you get when you buy Ghost. If you bought it as a download, you should have gotten a link to download an ISO file to burn to a CD-R and make it yourself.