10-01-2008 07:16 AM
Since I posted this I have to let you all know that Norton personnel have sorted out the issue and I am up and running. It took a bit of time but that was due to the complexity of the issue and the investigative work done by Norton on a series of questions and answer.
The issue was with a change that had to be made to the RPStackSize”
10-01-2008 10:06 AM - edited 10-01-2008 10:06 AM
What was happening was that the IRP stack size was too low. This caused a problem when RUNYOU tried to access his network share. Windows 2000 and XP are designed to manage the IRPStackSize, but you can still define this value. So, this issue has two solution:
My recommendation is to delete the entry as if you require a higher number of I/O request packets in the future, there may be a problem.